10 - 2023 - ISCouncil

Parkes Shire Council: Thinking differently about blue and green infrastructure

Parkes Shire’s gold mining era is long past. However, Parkes Shire Council has secured the long-term supply of an equally precious resource, water, while building new natural capital, uplifting its sustainability skills and transforming the way its team approaches infrastructure delivery.  

Overview 

Parkes Shire, in the Central West of New South Wales, is home to around 15,000 people. Unlike most regional towns, Parkes is remote from its water sources. The Lachlan River and a borefield within the Upper Lachlan Alluvium, supply most of the town’s water needs and are more than 30 kilometres away and 125 metres below the town.  

“Most regional towns develop near a permanent water source, and only need to look further afield when they outgrow their local supply,” says Parkes Shire Council’s Director of Infrastructure, Andrew Francis. 

Parkes’ geography also lives up to Australia’s reputation as a wide brown land, and any green and outdoor recreational space requires regular municipal irrigation. 

“Pumping our water uphill is energy intensive and costly. Neighbouring councils can have energy bills just one sixth of ours simply because they are sited adjacent to a river.” 

With the production cost of recycled water half what it is to pump water uphill, Parkes Shire Council embarked on an ambitious overhaul of its water treatment facilities in 2014. 

The first $80 million project saw the development of two new facilities to treat water and sewerage, together with an advanced water recycling facility, sewerage pumping station and rising main that conveys inflows to the new treatment plant. 

The new sewerage treatment plant replaced the original facility constructed in 1936, while the new water treatment plant doubled the capacity of its predecessor to 16 million litres per day. 

The recycled water scheme – which Council calls its “climate resilient water supply” and which reclaims around 250 million litres of wastewater each year – is more than an additional water source. Because it is local, it does not require additional energy-intensive pumping and avoids the release of large volumes of effluent into the environment. 

The water recycling facility is powered by a 197-panel solar array that offsets energy consumption. The ultraviolet and chlorination stations at the facility were carefully sized so the facility can run during daylight hours, maximising solar energy use, with the balance sourced from off-peak electricity.  

“Every drop of water we can recycle is worth up to three times what it would be for a utility that is adjacent its water source,” Andrew adds. “While this project came with a capital price tag, its cost to operate over a 20-year period will be a drop in the ocean by comparison.” 

The projects – impressive in their own right – were complete in 2017 and were among the first for councils in Australia to be verified by the Infrastructure Sustainability Council with the IS Rating Scheme.  

Sustainability in the infrastructure industry has advanced at a rapid rate in the following five years. But the lessons learnt by Parkes Shire Council show how certification can build internal capacity and transform the way councils think about sustainability. 

 To view the full case study click here

Forrestfield-Airport Link – Social Outcomes

Describe WHAT you have done and HOW you have done it.

From 2016, the Public Transport Authority and Webuild-NRW JV worked collaboratively to meet early sustainability commitments – achieving a minimum ISC Excellent Design Rating and Leading As-Built Rating.

The commitment to a sustainable project started at the very beginning – with the decision to move the 8km rail line underground, reducing impacts to the environment above ground.

Importantly, this commitment was reiterated from the start of design with workshops to establish a sustainability plan, including goals and objectives of how we would:
• integrate environmental, social and governance elements into decision-making to reduce whole-of-life costs
• contribute to safe and healthy employees, communities and ecosystems
• drive economic, social and environmental innovation during the design and construction phases (and encourage the same from supply chains and service providers).

The strategy was followed over the life of the project and various social, environmental, governance and economic initiatives were implemented successfully.

Aboriginal engagement
Early in the planning phase of the project, PTA ensured that the right Aboriginal stakeholders would be engaged throughout the life of the project across the areas of cultural heritage, design recognition, employment and business.
The Whadjuk Nation, represented by the Whadjuk Working Party, was identified as having the primary and principle demonstrable ancestral links to the Wadjuk country and Native Title Claim area.
Engagement through all stages was important as several culturally sensitive areas and heritage registered sites were within or close to the project alignment, including the Swan River, Munday Swamp, Poison Gully Creek, as well as other fauna and flora.

Public art
Various forms of public art were created for the project – some with input from the local community, some tying the stations in with their local environment, others telling stories of cultural heritage. All have contributed to the long-lasting legacy of this unique piece of transport infrastructure.

Diverse and expert workforce
Webuild’s Corporate Principle on ethical and social responsibility aims at ensuring the safeguard of valuing both people and the environment, and the social and economic development of the places of work. In line with this, over the life of the project Webuild-NRW had more than 1500 employees representing 25 nationalities. We looked at opportunities to upskill employees wherever possible, with more than 6000 training occurrences.
Given the size and complexity of the project, tunnelling experts were part of the planning and construction teams. International experts also played a role in the project, including in the selection of the purpose-built tunnel boring machines, as well as ground monitoring and stabilisation.

Community consultation
Specific plans were developed for major activities and construction milestones. The information was tailored to individual community zones to ensure a ‘no surprises’ approach, providing advanced notifications of any impacts, for example vibration, noise and traffic impacts.

A key step in the action plans for each community zone was to meet initially with directly impacted residents and businesses. Community Reference Groups were established in each community zone, meeting regularly with the project team to discuss the project and determine issues of importance specific to each community area.

What were the OUTCOMES and how were those outcomes shared?

Aboriginal engagement

Consultation with the Whadjuk Noongar working groups faced some challenges, with the 12 representative Aboriginal families having some differing views. With PTA’s facilitation, smaller meetings were organised to ensure a comfortable environment for all families to feel heard and have their say on the project.

Over the life of the project, there was a strong focus on interpreting and enhancing the cultural heritage of the Whadjuk people in the final design, including the Aboriginal artworks at Airport Central Station.

The Aboriginal Stakeholder Group collaborated with Indigenous artist Maitland Hill to design the Noongar artworks for the High Wycombe Station. The artwork recognises three important local stories and themes.

Located in the station’s plaza, the laser-etched steel shapes and storyboards tell the stories of the nearby boodjari yorga boodjar (woman’s place of birth), the waadiny maam (watchman) and the moorditj yorga (strong woman). The artworks are tribute to the important roles these Noongar people have held and continue to hold in the area.

Public art

The Bayswater Urban Art Mural was the project’s first completed piece of public art. The 500m-long urban art mural, located on the rail reserve’s retaining wall, was developed as a collaboration between Perth artist Drew Straker and the PTA’s Right Track program. Taking its inspiration from the six Noongar seasons, the mural is designed to be seen by vehicles driving past, coming to life as it is viewed in full. As part of Right Track, a number of schools and youth organisations were involved in the mural’s development, with young people working alongside Straker to paint the mural, learning urban art skills in the process

For Redcliffe Station, local residents were invited to share a short story/memory stories and memories of living in the area. Twelve stories were engraved on to steel leaves erected on the station’s walls. Leaf Stories is a two-part installation comprising of a suspended frame over the eastern void between the platform and concourse levels, and the wall-mounted story leaves.

At Airport Central Station, a two-part public art piece along the station’s atrium walls welcomes visitors to WA. Passengers travelling down from the elevated entry are greeted by 139 multicoloured sculptural elements along the station’s northern wall depicting birds and flight. Grounding this arrangement is a largescale glass panel installation on the southern wall, which describes the Noongar connection to the river and estuary waters, and the journeys traditionally taken by Aboriginal people as part of their spiritual obligations. Local artist and designer Anne Neil collaborated with Noongar artist John Walley to create these two pieces.

There are several artworks at High Wycombe Station:
• The station’s location in the foothills area serves as inspiration for the building’s façade, which features iron oxide-based colours representing the landscape and aluminium panels mimicking the rocky outcrops. At platform level, a 100m-long, 5.5m-high section of the retaining wall features a tessellated pattern of earthy red colours, reflecting the tones of the Darling Scarp.
• Along Maida Vale Road, the journey of travelling from the city to the hills is portrayed in the form of a 40m-long mural adorned with native flora and fauna, creating a striking entry statement to the station. Titled Homecoming, the mural is a collaboration between local artist Fieldey, PTA’s Right Track program and the City of Kalamunda. A number of local young people worked alongside Fieldey to brainstorm, design and install the art.
• As the epicentre of the project’s tunnelling operations, High Wycombe was a fitting location to honour the tunnel boring machines (TBM). Standing tall next to the multi-deck car park is one of the 70-tonne TBM cutterheads, recognising the monumental feat of building WA’s longest tunnels. Stories of tunnelling accompany this heritage installation.

Diverse Workforce
Webuild-NRW employed more than 100 employees with an indigenous background; equating to 2.57% of total man hours (the project target was 2%). We are particularly proud to have supported 25 people through Ngalla Maya’s Prison to Community Program – a Perth-based organisation which helps Indigenous people find employment and training after being released from prison. One of the employees was upskilled to a role assisting with TBM operations; following the end of tunnelling on our project, he moved to another tunnelling project in Melbourne.

Describe WHO benefited from your initiative, innovation, or approach?

The social and economic benefits of the Airport Line cannot be understated, particularly in boosting employment, residential and economic growth, especially around the stations.

For the Forrestfield-Airport Link project, the supply chain included more than 1200 businesses – 89 percent were Australian. With $1.1B in contract value, $980m was spent with Australian businesses.

Targets set for Aboriginal businesses include $25m minimum spend opportunity via invitation to tender, and a minimum procurement spend of $15m.

Further, the Airport Line has provided new, safe and sustainable public transport options for the 60,000-strong and notoriously underserviced catchment area of the eastern suburbs and foothills, significantly reduced travel times from the eastern suburbs to Perth’s CBD by public transport, reduced car dependency for both nearby residents and those travelling to the airport, including FIFO works and visitors to WA.

More than 90% of WA’s visitors arrive by air and now have an affordable option to reach the Perth CBD. The holistic approach to treat the Airport Line as an extension to the existing commuter network and not applying an airport surcharge puts Perth ahead of many other Australian capital cities.

It has also created additional capacity on Transperth’s existing Midland and Fremantle lines to meet growing passenger needs, relieved pressure on Perth roads, supported domestic and international tourism with improved access between the city and Perth Airport.

Our Public Art program has involved community members and Aboriginal stakeholders, and importantly created a legacy for generations to come. In addition to the community ownership this creates, it captures the stories of local residents and local history.

Through procurement, we supported the local economy and provided many firsts for WA businesses to enhance their skills and knowledge in large transport infrastructure projects, specifically tunnelling.

What LEGACY and UN SDG CONTRIBUTION was achieved?

Throughout the planning, design and construction stages of the Forrestfield-Airport Link project, our sustainability vision was for an innovative and sustainable project, providing a solution for enhancing the connectivity, liveability and prosperity of Perth and its eastern suburbs including the airport.
Now in operations, this vision was successfully achieved.

A lasting legacy has been achieved through the infrastructure’s a 120-year design life, as well as the upskilling of employees and businesses, economic support to WA and Australian businesses and local stories and history captures in the Public Art.

UN SDG contributions include:
Goal 8 – Decent work and economic growth
During design and construction, the project supported economic growth in delivering large-scale public transport infrastructure and the longest tunnel in WA. We supported a diverse workforce and implemented opportunities to up-skill people of all ages within the tunnelling and construction industry.

Goal 9 – Industry, Innovation, and Infrastructure
As well as providing new public transport opportunities to the eastern suburbs and Perth Airport, the project built resilient infrastructure (120-year design life), delivered innovative initiatives, and continued to support the local economy and workforces during the COVID pandemic.
The project received an excellence in design and architecture award from the Australian Institute of Architects (AIA) in 2023 for the Airport Central Station, where we have achieved a lasting legacy which reflects the welcoming Australian cultural identity to foreign visitors.

Goal 11 – Sustainable cities and communities
The social and economic benefits of the Airport Line cannot be understated, particularly in boosting employment, residential and economic growth, especially around the stations. The public transport link has opened up new opportunities for development in the area, with support of the local government. Opportunities for development near the station includes an aquatic centre and civic place for local residents.

Mandurah Estuary Bridge Duplication Project – Social Outcomes

Describe WHAT you have done and HOW you have done it.

Through collaboration with external stakeholders representing people with disabilities, Main Roads Western Australia (Main Roads) and AECOM have designed a universally accessible fishing platform, ACROD carpark and wide, level footpaths tailored to address community needs, heighten user experience and enhance recreational use of the Mandurah Estuary foreshore for a minority group who is often overlooked.

Main Roads is constructing the Mandurah Estuary Bridge Duplication project in the City of Mandurah, Western Australia. The scope of the project was to:
• Build a second bridge over the Mandurah Estuary, adjacent to an existing bridge, that delivers additional traffic capacity, and reduces congestion and crashes on the existing bridge;
• Improve access for walkers and cyclists, via a new shared path on the underside of the new bridge deck; and
• Provide a universally accessible recreational fishing platform.

As the concept design evolved during the Planning phase, it became clear that the provision of ACROD parking bays and path access to the foreshore were as important as the fishing platform. A shortage of fishing areas for people with disability or mobility impairments within the Mandurah region was identified, with fishing facilities increasingly overcrowded and limited in space. A key issue with some existing fishing areas was access to the site. Without carefully planned and appropriate parking and pathways, use of the new fishing platform would be restricted.

The fishing platform, carpark and footpath initiative were achieved through a cooperative approach to stakeholder engagement, led by the Main Roads Project Manager and Stakeholder Engagement Lead. As well as the usual communication channels of workshops, meetings and emails, the City of Mandurah Access and Inclusion Advisory Group (AIAG) and Fishability Mandurah had direct input into the location and design of facilities through site visits, open communication with the Project Manager and review of key design documents.

Four locations were initially investigated for the fishing platform. Following discussions with AIAG and Fishability Mandurah, three options were discarded:
• The option on the western foreshore was not considered viable due to limited parking and insufficient water depth for fishing.
• The option north of the bridge was unfavourable due to lack of shade, vegetation clearing requirements and insufficient carpark space.
• A circular platform under the bridge was not suitable because the shape would limit fishing space and cause fishing line entanglements.

The stakeholders’ preferred option was a platform under the bridges, as this would provide shelter and access to deep water.

The preferred location posed several accessibility obstacles. Vehicle access is currently limited to City of Mandurah maintenance vehicles, via a locked gate. The closest public parking is a small number of parallel bays on Waterside Drive, 100m from the foreshore. The foreshore is only accessible via a minor gravel footpath from Waterside Drive to a small ablutions block, with access to the beach via a grassy area. In its current layout, accessibility to the eastern foreshore is highly constrained for people with mobility difficulties, given the absence of suitable carparking facilities and footpaths.

What were the OUTCOMES and how were those outcomes shared?

The outcomes of the collaborative design approach with key user groups and accessibility advocates (including meetings, two workshops and two site visits) is a concept design that went beyond delivering a fishing platform by:
• including a new carpark with several dedicated ACROD parking bays, and
• providing improved pathways which not only provide access to the universally accessible fishing platform but also facilitate access to the existing ablutions block and pathways along the broader foreshore area.

The concept of installing ACROD parking bays was first raised with Main Roads by the City of Mandurah AIAG in May 2022. The AIAG noted that parking, possibly comprising a combination of street parking and parking close to the fishing platform, was crucial to facilitate access to the fishing platform. Any street parking would need additional space for people to safely exit their vehicles, as well as sufficient space for wheelchairs. Main Roads then liaised with Fishability Mandurah to understand the group’s needs with regards to estuary accessibility. Learnings from this event were applied to the proposed design of the new carpark; principally making carparking closer to the future fishing platform and providing an increased number of ACROD bays. Main Roads later met onsite with Fishability Mandurah to ensure the proposed fishing platform design would meet the needs and be fit for purpose for this key user group. Carparking was further discussed at this meeting, where it was noted that by Fishability Mandurah that 2-3 ACROD bays would be sufficient. Path connections were also discussed.

Due to the importance of sufficient and accessible carparking to enable larger events such as those hosted by Fishability Mandurah, Main Roads and AECOM included eight ACROD bays in the concept design. Further stakeholder feedback on the concept design was sought in August and September 2022. Feedback again highlighted the importance of the ACROD parking and provided feedback on the carpark design, specific configuration of the eight ACROD bays and drop off / pickup area. The path connectivity to the platform, carpark, ablutions block and foreshore were also discussed.

The outcomes achieved through the collaborative approach to stakeholder engagement include:
• A fishing platform location that was agreeable to key stakeholders and likely to increase use of the platform.
• Optimised fishing platform design, that incorporates platform sizing and shape, handrails and kerbing, decking material and seating that are tailored for people with mobility impairments.
• A carpark location that enhances ease of access to the fishing platform, foreshore and existing ablutions facilities.
• Carpark design comprising a combination of ACROD and normal bays, enhancing accessibility for both drivers and passengers with disability to get in and out of cars. A new six-bay informal grass car parking parallel to the new foreshore access road, and a formal carpark with eight ACROD bays beneath the new and existing bridges have been designed.
• New footpath connection from the new street accessway through to the foreshore and onto the fishing platform, with connectivity to the existing ablutions block. The path will facilitate access and increase user experience through new connections to the foreshore and wider path networks.

The Planning phase outcomes were shared as follows:
• Annual Public Sustainability Report. The first annual Public Sustainability Report reported on the initial stakeholder engagement process, including its influence on the location and design of the new universal access fishing platform, accessibility considerations and path connections.
• The Fishing Platform Basis of Design (MP Rogers 2022) details the story of the development of the concept design in collaboration with external stakeholders. This document was shared with the project team.
• The Urban and Landscape Design Framework (AECOM 2022): This was shared with the City of Mandurah AIAG and Fishability Mandurah, both of whom had multiple opportunities to review and have input into the document.
• Legacy Memo (Jacobs 2022): This is a Planning phase document outlining the background of the accessibility issues, the legacy initiative of providing a new carpark with ACROD bays and new pathway to the ablutions block, and a monitoring program to measure success. This document will be shared with the Design and Construction team for implementation.
• Stakeholder engagement: Various stakeholder engagement forums (meetings, emails, workshops) shared the progress of the design and the final concept design with external parties.

Describe WHO benefited from your initiative, innovation, or approach?

The design of the facilities has benefited key stakeholders (Fishability Mandurah), the Main Roads project team, and the wider community.

In a submission to Main Roads in June 2022, Fishability Mandurah outlined overcrowding issues at existing fishing facilities in the region. Fishability Mandurah holds events every Thursday at venues around Mandurah, with an average of 90 participants per event as well as an additional 20-30 children with special needs from five schools sometimes attending. Issues identified by Fishability Mandurah include crowding and related safety issues (such as accidents with hooks due to limited casting space), access difficulties, narrow footpaths and poor fishing (e.g. due to insufficient water depth). Fishability Mandurah outlined several benefits that their program provides, including breaking down barriers and isolation, creating valuable social environments, physical and mental advantages, stimulus for people’s self-esteem and confidence, and additional purpose in life for volunteers. Fishability Mandurah also stated that “It should not be forgotten that apart from servicing the needs of our clients, ….this facility would also be of very considerable benefit to our wider community”.

The June 2022 Fishability Mandurah submission highlighted to Main Roads the importance of conscientious stakeholder engagement to maximise realisation of community benefits. The inclusive approach to engagement in design of the fishing platform, carpark and adjoining footpaths has greatly benefitted the relationship between Main Roads, the City of Mandurah AIAG and Fishability Mandurah. These three parties formed an excellent working relationship through which the project team gleaned many insights into the different requirements for people with impairments and disabilities. The Main Roads project team learned subtleties in design beyond business as usual such as directional tactile ground surface indicators to assist with wayfinding; contrasting colours on kerbs/kickbacks to support people with vision impairment; and providing adequate space on the fishing platform and in the carpark not just for wheelchair bound fishers, but also for their support workers/family members to assist with moving around the platform and accessing vehicles.

By incorporating much of the City of Mandurah AIAG and Fishability Mandurah feedback into the concept design, members of the public (including people in wheelchairs, people with mobility impairments and people with intellectual disabilities), fishing groups and advocates (including Fishability Mandurah, Fishers with Disabilities Association and RecfishWest), the Mandurah and Peel Tourism Organisation, community groups and schools, all stand to benefit from the carefully designed facilities.

What LEGACY and UN SDG CONTRIBUTION was achieved?

The design of the fishing platform, carpark and footpaths directly contributes to:
• achievement of the Mandurah Estuary Bridge Duplication project’s vision of “Connected, accessible and quality bridge and fishing platform that delivers a positive legacy by embracing local culture, improving habitat and amenity, and enhancing sense of place”.
• achieving the project objectives of enhancing and integrating the existing use of the Estuary ‘place’, and improving accessibility, capacity, connectivity and safety for all users.
• supporting the key identified material sustainability topics of accessibility and connectivity, recreational use, and urban and landscape design. These topics were identified during wider stakeholder workshops as being material due to the significance of impact and their importance to stakeholders.
• Building good stakeholder relationships. The work undertaken on the fishing platform, carpark and footpaths during Planning phase is based directly on the feedback from City of Mandurah AIAG and Fishability Mandurah, both of whom were involved in the location selection process and multiple reviews of the concept design and Urban and Landscape Design Framework.

By contributing to the achievement of the overall project vision and objectives, addressing material sustainability topics, and incorporating stakeholder feedback in a responsive and inclusive manner, the universally fishing platform, carpark and footpaths achieve a legacy of positive social value by providing a quality venue that:
• Enables social interaction opportunities for minority groups, including the opportunities for large fishing events hosted by groups such as Fishability Mandurah
• Provides physical and mental benefits to its users through outdoor activity in a natural setting
• Assimilates with the recreational use of the surrounding foreshore environment
• Enhances the lives of people with mobility impairment and disabilities.

Fishability Mandurah indicated that many existing fishing venues are difficult to access due to carparks being too far away, insufficient ACROD parking bays and narrow footpaths. Through inclusion of an additional carpark (including ACROD parking bays) and new footpaths to the existing ablution block and broader path network, the project delivers additional social legacy by removing potential barriers and improving ease of access.

Contribution to three UN SDGs is being achieved through this initiative:
• UN SDG 3 Good Health and Well Being: The facilities promote well-being at all ages by enabling connection with nature and outdoor activity
• UN SDG 10 Reduced inequalities: The facilities are designed to be universally accessible, meaning the requirements of people with disability, mobility impairments and vision impairments have been incorporated into the design. The design is also amenable for elderly people and is all inclusive.
• UN SDG 11 Sustainable cities and communities: The fishing platform, carpark and footpaths are designed to provide universal access to safe, inclusive and accessible, green and public spaces, in particular for women and children, older persons and persons with disabilities.

TAP3 – East Hills / Yagoona – Social Outcomes

Describe WHAT you have done and HOW you have done it.

The East Hills and Yagoona Station Upgrades are part of the third tranche of Transport for NSW’s Transport Access Program, known as TAP 3, which seeks provide accessible, modern, secure and integrated transport infrastructure to the community, ensuring equitable transport for a growing population. Providing accessible transport services for everyone in the community is one of the six priorities for Transport for NSW’s Future Transport Strategy.

The East Hills and Yagoona Station Upgrades have been delivered by Arenco. Arenco in conjunction with the project design partners, GHD and Design Inc, took a holistic approach to achieving sustainability goals by achieving a meaningful reduction in embodied emissions along with ensuring positive community and social outcomes.

“Arenco has been proud to partner with Transport for NSW to deliver two Transport Access Program station upgrades at East Hills and Yagoona under the Infrastructure Sustainability Council (ISC) framework. We have found the key to building a smarter, more efficient and sensitive asset is by prioritising early engagement with our designers, supply chain, key stakeholders and the local community. Delivery under the ISC framework encourages the project, at all levels, to take a holistic approach to sustainability in construction and ensure that it is forms a key part of the decision-making process from design concept through to commissioning. We have indeed arrived at a time where sustainable thinking is no longer an abstract concept but an ineradicable part of the design and construction process, and encouragingly, of the general activities of life.” – Steven Williams, Arenco Construction Manager.

“Transport for NSW has a strong commitment to working with our industry partners and NSW communities to deliver sustainable infrastructure, enhance our environment, improve outcomes for transport users and connect to the needs and experience of our local communities. We aim to achieve this through active involvement of the community in initiatives that explore and develop the links between residents and their public places and to deliver a richer, more relevant urban environment.” Radivoie Miletich, Senior Project Manager, Transport for NSW

What were the OUTCOMES and how were those outcomes shared?

The project team recognised the opportunity for the stories of the local community to form part of the ongoing legacy of East Hills Station. A lift shaft wall was utilised as a canvas for a mosaic artwork which sought to tie in the station’s proximity to the Georges River and the community’s connection with this river. Those memories, provided by the local community, were then engraved onto the tiles of the mosaic, forming a lasting legacy and cementing the ownership of the asset with the local community. The dedicated community engagement teams at TfNSW and Arenco were able to ensure that the memories came from a wide variety of community members and received an overwhelming number of responses which made the impact of the artwork that much more meaningful.

The art installation celebrates the history of the Georges River. It was made possible through engagement with the community to encourage them to share stories, history and memories of the place, to build a connection between the East Hills community and the station as a place.

The community was invited to participate via a media release which gained traction with local news outlets, social media, and community notifications. Local community groups were contacted, and relationships were established with key community members and their existing networks were leveraged off to promote further engagement. Stakeholders the project engaged with included local councils, local Members of Parliament, the senior citizens centres, local bloggers and a local historian who provided further connections.

The community was asked to share their memories – “We’re calling on the community to share their fondest stories about life on the river in East Hills…” A large number of responses were received from people from 5 to 93 years of age discussing their stories about the river, examples include:
• “Boating up and down the Georges River all the way to Botany Bay, fishing and picnicking all along the river.”
• “Getting engaged on the banks of the Georges River.”
• “The old showboat named Mirabel which used to go down to the wharf at Sylvania with lunch and a piano player, and dancing to Jazz on the way back to the wharf.”

These memories were engraved onto tiles and integrated into the mosaic artwork creating a last legacy for the community.

On the 28th of April 2022, the East Hills Station opening was recognised with a Welcome to Country by Aunty Deanna Schreiber and a moving smoking ceremony by Uncle Dean Kelly. The station was officially opened by the Member for East Hills, Wendy Lindsay MP and included the unveiling of the art installation ‘memory plaques’ located at the station lift shafts, with members of the community invited who had contributed a tile quote.

In addition to the social outcomes, the project team recognised that great opportunities for positive impact often come at the earliest phase of the project lifecycle. During the value engineering process, it was found that by changing methodology from piles to rock anchors would result in a reduction of 8.5tCO2e as well as improvements in constructability.

The project team identified early on that there was a significant opportunity to reduce embodied emissions through material selection, with concrete being a significant contributor to the overall footprint. The project has achieved a 11% reduction in embodied emissions which was the result of material selection and value engineering initiatives. Boral was selected as the concrete supplier for the project and was able to deliver a range of structural and non-structural products with a high level of supplementary cementitious material (SCM) resulting in an average SCM content of 53% across the project, translating to a reduction in emissions of 82tCO2e.

The project has achieved a 29% reduction (40.85% inclusive of operational greenpower) in emissions associated with energy consumption and a 20% reduction in water consumption over the lifecycle of the asset. The key impacts in these areas were achieved by specifying efficient appliances to be installed such as LED lights, timers for electricity consuming equipment and using above average fixtures and fittings.

Describe WHO benefited from your initiative, innovation, or approach?

Transport for NSW sought to engage with local residents, historic societies and bloggers and senior citizens groups so that the widest possible range of stories and perspectives was gathered. This connection will be shared with the current and future community and visitors to East Hills, as the station preserves each memory for many generations to come.

The artwork, titled ‘Reflections on a River’, has two layers of meaning: the interpretation of the play of light and colour on the surface of the river water, and the memories of recreational activities that occurred on and alongside the Georges River that are embedded in the collective community memory, of both young and old, such as swimming, fishing, picnics, boating, family events and romantic experiences.

There are 57 plaques in total, with 25 plaques at Lift 1 and 32 at Lift 2. The memory plaques are strategically placed at eye level so visitors to the station can see each plaque and take time to read the memories from the banks of the Georges River as they pass through the station.

Examples include:
• ‘Celebrating my 21st on the river in 1980 aboard the ferry Mirabel’
• ‘We spent many years swimming in the George’s River at East Hills, Fitzpatrick Park, George’s Hall when there were shark nets there back in the 1940/50s’
• ‘Getting engaged on the banks of the George’s River’
• ‘I remember the day I raced to the milk bar, opposite the railway station, to get new decimal currency coins on the way to East Hills High!’
• ‘Dad waking me at 3am. Off we would drive in his old truck from Revesby to the Georges River to go black fishing. Very serious business.’

What LEGACY and UN SDG CONTRIBUTION was achieved?

The East Hills and Yagoona station upgrades contributes to UN SDG 11 Sustainable cities and communities. TAP 3 aligns with Target 11.2 ‘By 2030, provide access to safe, affordable, accessible and sustainable transport systems for all, improving road safety, notably by expanding public transport, with special attention to the needs of those in vulnerable situations, women, children, persons with disabilities and older persons’.

The key benefits of the East Hills station upgrade include:
• 2 new lifts connecting from the underpass to the station platforms
• upgrade of the station entrance on Park Road to provide improved pathways for customers
• upgrade of the two existing accessible parking spaces in the commuter car park
• a new kiss and ride area on Park Road
• upgrade of the pathway connecting Maclaurin Avenue to the station entrance
• reconfiguration of the existing bathroom facilities to provide a new family accessible toilet, and a new female and male ambulant toilet
• installation of hearing hoops and new boarding assistance zones on all platforms
• improvements to lighting, CCTV and wayfinding signage.

The key benefits of the Yagoona station upgrade include:
• new lift and stairs connecting the concourse to the station platform
• new concourse at the station entry
• new station building and facilities
• additional platform canopies to provide continuous cover from the new lift and stairs to Platform 1
• new accessible parking spaces
• new kiss and ride area on Hume Highway
• new accessible pathways
• family accessible toilet and male and female ambulant toilets
• upgrades to CCTV and lighting.

The East Hills and Yagoona station upgrades aligned to Target 11.7 ‘By 2030, provide universal access to safe, inclusive and accessible, green and public spaces, in particular for women and children, older persons and persons with disabilities.’ The project improved station accessibility and enhanced the public space through installation of the mosaic artwork which sought to tie in the station’s proximity to the Georges River and the community’s connection with this river.

Lathams Road Upgrade Project – Social Outcomes

Describe WHAT you have done and HOW you have done it.

Winslow Infrastructure is committed to supporting the local community in an ethical, responsible, and sustainable manner, and aims to be recognised as an organisation that makes a positive contribution to the community in which it operates. Winslow Infrastructure recognises our social responsibilities as being fundamental to our long-term sustainability and growth. We are recognised leaders in social procurement in the civil construction industry.
The social procurement strategy for the Lathams Road Upgrade (Project) sought to actively engage Indigenous businesses and achieve strong sustainable social value outcomes in partnership with the community, our clients, and stakeholders in an ethical and responsible manner. Winslow Infrastructure recognises that in order to grow sustainably as an organisation, building relationships with the community including social enterprises, disability enterprises and Indigenous businesses is essential.
During the construction of the $146m Project, Winslow Infrastructure adopted strong non-price criteria during the RFQ process that placed a greater emphasis on social outcomes, increasing the weighting of community benefits during the tender process. This procurement approach considered the broader social benefits beyond the scope of the Project and was enacted through the Project’s Social Procurement Plan, as well as Winslow Infrastructure’s Social Procurement Policy.
This social procurement process resulted in strong partnerships being formed between Winslow and various Indigenous Labour Hire and workforce companies, including Marda Dandhi, Indigenous Civil Services, and Alpha Facilities Group. As a result, the Project significantly exceeded Indigenous Employment targets and led to the increased development and upskilling of local Indigenous peoples. This improved their livelihoods through personal development, training and the provision of long-term, sustainable employment.

Original targets for Indigenous employment were set, and these were significantly exceeded. The Project’s total spend on Indigenous businesses exceeded 3.9% of the total project value as of June 2023, representing a significant proportion of the total contract sum. More than 25,000 hours were worked by Indigenous personnel.
Managing Director of Marda Dandhi, Danny Miller stated, “This partnership has consistently provided sustainable employment, and led to significant personal growth, along with collective growth, especially nearing the end of project delivery at Lathams Road.”

What were the OUTCOMES and how were those outcomes shared?

Winslow Infrastructure recognises that Indigenous Australians are under-represented in the construction industry, and through strong social procurement governance and objectives achieved excellent indigenous employment outcomes on the Project including:
• Generating significant Aboriginal employment outcomes and exceeded the Indigenous employment target. In excess of 25,000 project hours worked by Indigenous employees and contractors on the Lathams Road Upgrade Project.
• Supporting Aboriginal-owned businesses by spending a significant percentage of the total contract value with those businesses.
• Providing young local people with paid and meaningful employment in a supported environment.
• Contributing to the development and upskilling of Indigenous people – improving outcomes through traineeships and the provision of long-term, sustainable employment, assisting Indigenous youth to stay engaged in training and employment.
• The project employed a holistic approach to Indigenous employment, appointing three Indigenous supervisors and foremen. This established real and meaningful employment outcomes for those individuals on-site, allowing them to impart their knowledge to other indigenous members of the workforce and allow them to gain confidence in a supportive and inclusive environment.
• Through the enhanced presence of Indigenous personnel on the Project, cultural learning sessions with the wider project team were a regular occurrence. This has led to a greater cultural awareness in the workforce who were fortunate enough to participate in cultural celebrations and ceremonies.

Describe WHO benefited from your initiative, innovation, or approach?

The 21 individuals employed in various roles on the Project and their families are obviously the biggest beneficiaries from the Project’s partnerships with Indigenous labour hire companies, experiencing sustained employment in a supportive environment which has led to significant personal growth for all involved. This has given those personnel financial security, increased social mobility, and access to a higher standard of living.
The Indigenous labour hire companies Winslow Infrastructure partnered with have also benefited, enabling them to expand their operations and offer employment to a greater number of Indigenous individuals, improving the job prospects and opportunities for them in the future.
The Winslow Infrastructure workforce as a whole is also a beneficiary, increasing cultural awareness through a more diverse workplace. Workplace diversity and inclusion ensures a safe and welcoming and safe environment, resulting in businesses experiencing greater staff retention, increased innovation, and more positive co-worker relationships.

What LEGACY and UN SDG CONTRIBUTION was achieved?

Sustainable Development Goal 8 – Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.
In 2019, less than half (49%) of Aboriginal and Torres Strait Islander people aged between 15-64 were employed. This represents a 27-percentage point gap in employment rates between Indigenous Australians and non-Indigenous Australians (76%). Winslow Infrastructure was able to actively contribute to providing full employment to 21 Indigenous Australians on the Project, promoting sustained and productive employment to Indigenous members of the community in an inclusive work environment.
Sustainable Development Goal 10 – Reduce inequality within and among countries.
The inequalities that exist for Indigenous Australians are widely recognised, and they experience socio-economic disadvantage on all major indicators. The National Imprisonment rate for Aboriginal and Torres Strait Islander people is 15 times higher than that of non-Indigenous Australians.
The gap that exists between Indigenous and non-Indigenous Australians also includes poorer health, lower levels of education and employment, and shorter life expectancies. Through Winslow’s Infrastructure’s partnerships formed on the Project, there has been a notable effort to reduce inequality by means of providing employment opportunities to those who otherwise may not have received it.

Bruce Highway Upgrade – Bribie Island Road to Steve Irwin Way (Exit 163) Project – Social Outcomes

Describe WHAT you have done and HOW you have done it.

The Queensland Government is upgrading 11km of the Bruce Highway between Caboolture and Steve Irwin Way, as part of a $662.5m program to reduce congestion and improve flood immunity.

The Bruce Highway Upgrade: Caboolture-Bribie Island Road to Steve Irwin Way (Exit 163) Project (C2SIW) is split into two contracts, with Acciona Construction (ACCIONA) delivering Contract 1 (C2SIW-C1) between Caboolture-Bribie Island Road and Pumicestone Road, on behalf of the Department of Transport and Main Roads.

The C2SIW-C1 Project has adopted a proactive strategy to surpass compliance standards and achieve positive social outcomes for employees, trainees, subcontractors, suppliers, and Indigenous Australians.

As a state government-funded project valued over $100 million, the Project is subject to minimum training compliance requirements pursuant to the Qld Building and Construction Training Policy, which aims to develop the industry’s skills base and future workforce capability. The C2SIW-C1 team must ensure a minimum 15% of the total labour hours are completed by new entrant apprentices and/or trainees.

In addition, the Project is a recipient of federal funding (>$7.5m) and subject to minimum Indigenous employment and business participation requirements, applicable to the National Indigenous Employment and Supplier-use Infrastructure Framework (National Indigenous Framework). Under the framework, C2SIW-C1 must engage supplier businesses that are >50% Indigenous-owned to a minimum of 3% of the total Contract Value.

The C2SIW-C1 Project team embraced these requirements and worked collaboratively to ensure the delivery of social outcomes were not only met, but vastly exceeded in the planning, design and delivery of works. These actions have led to positive social and economic outcomes for employees, trainees, subcontractors, local suppliers and Indigenous Australians.

ACCIONA’s approach to leveraging success from knowledge gained in the delivery of previous infrastructure projects, has resulted in verified measures being implemented early in the set-up and establishment of the C2SIW-C1 team. ACCIONA’s internal sustainability knowledge group, established to facilitate collaboration across States and Territories, shared key findings from ISC rated projects, subject to similar training and/or Indigenous engagement requirements.

C2SIW-C1 assigned a dedicated Training Coordinator to define and implement a Social Legacy Action Plan that would exceed the Project’s social procurement requirements. Elements of the plan include:
• Skills Development Plan defining the training scope, needs and skills for trainees/apprentices and existing workers
• Engaging early and developing partnerships with a Group Training Organisation, Registered Training Organisations, and the Australian Apprenticeship Support Network
• Engaging early with Construction Skills Queensland to secure Industry Skills Coordination Program funding and support for the project’s training needs
• Functional leads assigned accountability to identify workforce training opportunities for staff across accredited and non-accredited training
• Engaging early with subcontractors during tender reviews and work package award to identify opportunities and mandate recording/reporting
• Online Training Hours and Indigenous Participation Tracking Register to provide monthly progress updates.

The result was a doubling of new entrant hours, near doubling of Indigenous business spend, and Indigenous employment hours that exceeded target by more than 750%, all of which led to positive social and economic outcomes for employees, trainees, subcontractors, local suppliers and Indigenous Australians.

What were the OUTCOMES and how were those outcomes shared?

Industry Capability and Inclusion:
The Project’s focus on boosting industry capability will assist the Queensland construction industry to address workforce shortages expected in the next five years.

The Project is proud to have achieved:
• 197% new entrant hours (80,291 of a total 40,675 required hours)
• 429% other workforce hours (118,506 of a total 27,116 required hours)
• High trainee retention rates, with:
o 100% retention of ACCIONA trainees
o 100% retention of labour hire trainees
o 57% retention of Indigenous trainees.

Behind the statistics are real-life examples of individuals undertaking career- and life-changing training. Tara Smulders joined C2SIW-C1 as a full-time apprentice, following a 19-year career in hairdressing. Tara’s career objectives shifted in 2021, with an ambition to grow professionally and work outdoors, as she pivoted her career to construction.

Tara was employed by Protech Group and supported to complete a Certificate III in Civil Construction Traineeship which saw her placed full-time on the C2SIW-C1 site. The majority of Tara’s training was completed in the field, with support from ACCIONA’s site crew, whom she says took her under their wing, answering questions and nurturing her through her role. Tara successfully completed her traineeship with Protech in July 2022 and was immediately employed by ACCIONA on a permanent full-time basis. Tara has remained on C2SIW-C1 for the duration of the project. Tara’s persistence, motivation, accountability and dedication is an asset to the industry and a role model for future women in construction.

Indigenous Economic Development & Recognition:
The Project has actively supported the employment, training, skills development and supply chain opportunities directly benefitting Indigenous Australians and businesses.

The Project is proud to have achieved the following:
• 869% Indigenous employment hours (39,309 hours of a total 4,519 required)
• 173% goods/services procured from majority Indigenous-owned businesses ($5,221,743 of a total $3,012,912, which equates to 3.4% of C2SIW-C1’s contract value)
• 21 Indigenous personnel employed in variety of roles including engineers, foremen, labourers, plant operators, traffic controllers, landscapers and site administrators (13% of the total workforce)
• 10 Indigenous trainees employed (4% of total trainees)

More than $5 million of significant work on C2SIW-C1 was completed by businesses with majority Indigenous ownership, including:
• Maunder Civil Contracting Pty Ltd – +$2.5m drainage works + wet plant hire
• Multhana Property Services – +$1.3m landscaping works
• McKay Water Carts and Street Sweepers – +$350k plant hire
• Danda Property – +$650 general form REO pour.
• Dreampath Recruitment – +$200k trainee and labour hire solutions

ACCIONA’s C2SIW-C1 team worked closely with Indigenous-owned Maunder Civil Contracting, during procurement and letting of sub-contracts, with the aim to increase the economic independence of this local small business. Maunder was initially contracted to deliver a <$500k drainage works package, however the team quickly proved themselves through quality, efficiency and reliability, and the scope expanded to include wet plant hire to a value of $2.5 million. This certainty of work allowed Maunder to establish strong industry partnerships and expand its fleet.

ACCIONA C2SIW-C1 also worked closely with Indigenous-owned Multhana Property Services, contracted to deliver a +$1.3 million landscaping package. At the time, it was the company’s largest landscaping contract and their first TMR project. The team focussed on supporting and mentoring Multhana staff to ensure success on-site. The positive outcomes of Multhana’s work created local employment opportunities for 15 Indigenous employees and importantly proved a legacy-building opportunity for the company, having successfully gone on to win new contracts on two other ACCIONA projects.

Respect and connection to Country:
The Project worked to foster an inclusive, respectful and culturally safe workplace culture. An initiative that highlights this commitment was the commissioning of Indigenous artwork to use on high-visibility uniforms worn by the workforce.

The commissioned original artwork titled “Place of the Carpet Snake” was painted by local Kabi Kabi Elder,
Melissa Bond, and tells the story of the carpet snake dreaming that involves the meeting of two carpet snakes that carved their paths across country to meet near the Caboolture River.

The team engaged with the Indigenous supply chain ‘Terri Janke and Company’ and Indigenous workwear supplier ‘Commercial Bunji’ to bring this opportunity to life. The uniforms served as a conversation-starter, raising awareness of and pride in local connection to Country, promoting recognition and unity.

Describe WHO benefited from your initiative, innovation, or approach?

The Project committed to a Social Legacy Action Plan early in project establishment to deliver measured social outcomes in training and Indigenous participation. The team’s approach supported new entrants, identifying meaningful pathways for trainees, and has actively contributed to increasing diversity, capability and depth of skilled resources to improve the resilience of the construction industry.

Staff and Workforce Outcomes:
A total 80,291 hours (97% above target) were contributed by apprentices and trainees, new to the industry. A further 116,506 hours (329% above target) were delivered in broader workforce training. This demonstrates serious commitment from the C2SIW-C1 team to improve training outcomes – establishing a legacy for the Queensland construction industry to address many of the workforce shortages.

Tara Smulders is just one example of a Project employee who has benefited from C2SIW-C1’s commitment to supporting trainees. Tara’s successful pivot from a 19-year career in hairdressing to construction demonstrates the success of new pathways being created through active engagement.

Indigenous workforce and businesses:
Multiple local Indigenous owned businesses, employees, trainees and suppliers benefitted from the structured assistance and planning. A total of $5.2 M (value) of goods and services (including hours) was invested and procured from majority Indigenous-owned businesses. This equates to 3.4% of C2SIW-C1’s contract value and a 173% achievement against the National Indigenous Framework minimum target. 21 Indigenous personnel were employed on the Project in varying roles, ten of whom were trainees.

The opportunities presented to Indigenous Australians have assisted with economic growth locally and regionally. The team has developed meaningful partnerships with Indigenous employees, businesses and suppliers. The training, career and skills development, support, and guidance provided to Indigenous trainees and apprentices has helped nurture the next generation of skilled workers across civil construction.

Traditional Owners:
In its commitment to reconciliation, positive relationships were established with Traditional Owners, the Kabi Kabi First Nation People. The Project engaged 15 Kabi Kabi Cultural Heritage Monitors to deliver targeted Cultural Heritage and Awareness Training to staff, employees and sub-contractors. Commissioning of Indigenous artwork and subsequent use on the Project’s high-visibility uniforms served as a visible, respectful and proud symbol of connection to Country, and a way to bridge the knowledge gap.

The C2SIW-C1 project’s commitment to reconciliation was recognised at a state level in 2022 when the project was selected as one of four finalists in the Premier’s Queensland Reconciliation Awards partnerships category.

What LEGACY and UN SDG CONTRIBUTION was achieved?

Legacy:
The C2SIW-C1 Project’s commitment to training and Indigenous participation has established ongoing legacies for individuals and businesses. Tara Smulders’ success story will no doubt inspire and give others confidence to follow their dreams and push themselves to break down social and cultural barriers.

Successfully engaging with Traditional Owners and Indigenous-owned businesses has led to additional opportunities for Maunder Civil Contracting and Multhana Property Services. ACCIONA has assisted with establishing strong foundations for businesses to expand and continue further opportunities for local Indigenous workers.

ACCIONA’s approach to diversifying its workforce and engaging with Indigenous subcontractors is setting new standards across the Queensland construction industry. Early planning, collaboration, engagement and monitoring were lessons learnt from previous projects. The C2SIW-C1 Project is a leading example of how major projects can create opportunities to train and upskill employees, new entrants and trainees and leave a legacy for all to benefit from a diverse and culturally safe workplace.

In September 2022, ACCIONA was recognised as an ABA100 Winner for Training Excellence in the Australian Business Awards 2022 for C2SIW-C1, having exceeded Training and Indigenous Participation compliance requirements. The project was also a finalist at the Premier’s 2022 Queensland Reconciliation Awards (Partnerships category) and the 2023 QMCA Awards for the category of Sustainability and Community

UN SDG Contribution relating to Social Aspects:
SDG1 – No Poverty:
Queensland is home to the nation’s second-largest Aboriginal and Torres Strait Islander population. Underpinned by the Path to Treaty and Local Thriving Communities reforms, the Queensland Government is committed to reframing the relationship with Aboriginal and Torres Strait Islander Queenslanders, working to address historical and ongoing economic and social injustices, and recognising First Nations peoples’ sovereignty and right to self-determination.

The C2SIW-C1 Project has successfully connected with the next generation of First Nations business leaders, by working with and supporting investment into the growth of majority Indigenous owned businesses and creating pathways for diversity; to achieve long-term social and economic outcomes for Queensland’s First Nations peoples.

SDG4 – Quality Education:
The project has provided work opportunities for new entrants to the construction industry, and invaluable training opportunities for all. The summary of achievements is as follows:
• 80,291 hours (97% above target) contributed by new entrant apprentices and trainees
• 116,506 hours (329% above target) undertaken in other workforce training.

SDG8 – Decent work and economic growth:
C2SIW-C1 Project team has worked hard to support the growth of First Nations businesses, critical to Closing the Gap. The Project achieved the objectives of the Social Legacy Action Plan, providing employment opportunities for community groups, people and businesses:
• 99% of project spend with local south-east Queensland businesses
• 21% based in the local Moreton Bay Regional Council area.

SDG10 – Reduced Inequalities:
The project nurtured a positive relationship with Traditional Owners, the Kabi Kabi First Nations People, undertaking Cultural Heritage and Awareness Training, engaging 15 Cultural Heritage Monitors and commissioning Indigenous artwork to display on project uniforms. In total, 21 Indigenous personnel were employed on the project, contributing 39,309 hours (769% above target).

All achievements mentioned above have been shared to the Client and wider industry through various channels, including internal and external reporting, internal and external newsletters and newsfeeds, and through award submissions.

The Rozelle Interchange Project and Western Harbour Tunnel Southern Tunnel Works – Social Outcomes

Describe WHAT you have done and HOW you have done it.

The John Holland CPB Contractors Joint Venture (JHCPB) has been contracted by Transport for New South Wales (TfNSW) to deliver the $4.6 billion Rozelle Interchange Project and Western Harbour Tunnel Southern Tunnel Works (RI).

For JHCPB and TfNSW, RI represented a unique opportunity to drive social inclusion and Aboriginal engagement, and to support jobs and skills growth across a diverse and inclusive workforce.

Aboriginal engagement was successfully integrated by the Project through an Aboriginal Participation in Construction (APiC) Program:
• Following a series of collaborative client-contractor workshops, JHCPB committed to investing $44.7 million of Project spend on its APiC program, equating to 1.5% of qualifying Project spend. The value of this commitment was unprecedented in the NSW construction industry.
• The Project’s APiC commitment was achieved in 2021, approximately halfway through the Project’s construction program. Since then, the Project almost tripled its APiC target, with total APiC investment currently at $132.3 million (1 July 2023).
• This industry-leading achievement was delivered through a multi-pronged approach:

  • Education, Training and Cultural Awareness. Training was delivered to staff and subcontractors to introduce the APiC Program and enhance cultural awareness across the Project. Training has included unconscious bias, cultural awareness, APiC commercial, APiC induction and subcontractor awareness training. In addition, each year, NAIDOC and Reconciliation Week were recognised through cultural activities, such as presentations from Aboriginal elders, issuing Aboriginal hi-vis PPE, and installing Aboriginal art in Project facilities.
  • Systems and Governance. JHCPB recognised that many APIC businesses may not have the resourcing or experience to be competitive significant infrastructure tender participants. The Project introduced a novel procurement process whereby the Contracts team was required to include an Aboriginal subcontractor in every commercial tender, to provide equitable opportunities for Aboriginal businesses to participate in the economic stimulus provided by construction activity. This initiative drove accountability for the project teams to engage with Aboriginal businesses. A dedicated Project APiC Advisor was also appointed to track APiC progress and provide guidance and support to internal staff and APiC subcontractors.
  • Targeted Employment. By engaging with Aboriginal recruitment and labour hire organisations, the Project has engaged many Aboriginal workers. To date, 4.35% of project personnel, and 5.03% of direct JHCPB employees, identify as Aboriginal or Torres Strait Islander (compared to 3.4% of NSW’s overall population).
  • Heritage. At completion, the Project will deliver a community parkland of up to 10 hectares in size. In recognition of local Aboriginal communities who have inhabited the area for millennia, the Project’s design team has closely incorporated Aboriginal heritage into the parkland through:
    o The integration of Aboriginal public art, such as the Victoria Road Underpass feature wall designed by Aboriginal artist Shane Smithers and inspired by the creation narrative of the Dharug People.
    o Interpretative heritage signage installations, with content collaboratively developed with the Local Aboriginal Land Council.
    o Inclusion of >60 species of native Aboriginal bush food plants.
    o Inclusion of yarning circles (traditional Aboriginal community gathering areas).
    o An Aboriginal place name for the parkland (name to be announced at opening).

What were the OUTCOMES and how were those outcomes shared?

Outcomes:

The commitment of over $132.2 million in APiC has contributed to ongoing growth and development of Aboriginal businesses and individuals in NSW, including:

• Job creation. Job opportunities were created for 591 Aboriginal and Torres Strait Islander individuals, including at least 31 who were unemployed for >26 weeks prior to commencing at RI.
• Workforce participation and representation. 4.32% of all project personnel, and 5.03% of direct JHCPB employees, identify as Aboriginal or Torres Strait Islander (3.8% of Australians currently identify as Aboriginal or Torres Strait Islander – ABS 2022).
• Skills development. In partnership with Aboriginal Work Placement Provider, Goanna Services, the RI Work Readiness Program was created to provide Aboriginal participants with training, mentoring and employment support. The program led to participants receiving formal qualifications, including a Certificate II/III in Civil Construction. Following completion of this program, 12 participants were offered full-time job opportunities, creating sustainable employment relationships for these individuals.
• Economic participation. Engagement of 25 APiC businesses to deliver key packages and services including electrical equipment supply, cranage, first aid and AOD testing, PPE supply, printing services, general labour and more. In 2022, an independent Aboriginal auditor said “JHCPB’s robust procurement processes… ensure Aboriginal business have full, fair, and reasonable access to subcontracting opportunities” (Curijo Auditor).
• Cultural representation and recognition. Further interweaving of Aboriginal culture and heritage into the fabric of local community via the new Rozelle parklands, to be recognised and enjoyed by the community for years to come. Aboriginal art installations, heritage signs and an Aboriginal place name will firmly establish an Aboriginal character in the parklands.
• Cultural awareness. An ongoing legacy has been left in Aboriginal cultural awareness training, with several hundred project staff having participated in unconscious bias and/or cultural awareness training. For these employees, this training created an enhanced, lifelong understanding of Australia’s diverse Aboriginal cultures.
• Industry-leading APiC commitment. In exceeding its APiC commitment by >290%, the Project demonstrated what is possible and set a new benchmark for diversity and inclusion targets in construction projects. The Project has participated in numerous knowledge share forums (see below) to spread awareness of the possibilities for social inclusion in construction, and share advice on how other projects can achieve similar (or greater) outcomes.
• Innovation. The Project established new, innovative ways to ensure equitable involvement in construction projects for Aboriginal businesses. This included innovating new procurement processes, developing enhanced reporting systems that capitalised on digital technologies to streamline APiC reporting for subcontractors and JHCPB, and embedding APiC commitments in individual performance measurement tools for project leaders and managers.

Sharing outcomes:

• JHCPB presented its APiC program at the NSW Government Construction Leadership Group Forum in 2021 and TfNSW Sustainability Knowledge Share Forum in July 2022. This involved presenting to a wide cross-section of >200 NSW project-based government staff. Some attendees subsequently sought one-on-one meetings with JHCPB to gain further insights into the Project’s APiC program, most notably, DPE Water.
• JHCPB presented at the John Holland Social Procurement Roadshow in 2021 and April 2023.
• In July 2022, the Project’s Sustainability team presented at the TfNSW Roads Projects Sustainability Knowledge Share. Attendees included Sustainability advisors and consultants from TfNSW, Sydney Gateway, WSP and the M12 Project.
• The Project’s APiC Advisor regularly met with other projects to share knowledge of RI’s APiC program and provide advice on how they could develop their own social inclusion programs.
• JHCPB participated in quarterly knowledge share forums between Transurban, TfNSW, WestConnex M4-M8 Link and RI. The achievement of APiC objectives was regularly discussed in these forums.
• Initiatives were shared internally through the Project’s sustainability portal, newsletters, videos ( https://vimeo.com/771782616/64edae23b2) inductions and special events such as NAIDOC and Reconciliation Weeks.
• The Project developed an ‘Embracing Aboriginal Participation in Construction’ pack that covered how the Project achieved its APiC commitment. This pack was shared project-wide, to TfNSW and the broader John Holland and CPB businesses.
• A series of one-page information documents were produced to give bite-sized summaries of APIC achievements. These documents are hosted on the external RI website, making it accessible to all employees, subcontractors and external entities.

Describe WHO benefited from your initiative, innovation, or approach?

• Aboriginal and Torres Strait Islander workers have accessed meaningful employment opportunities and support networks through the Project’s targeted employment and Aboriginal pre-employment program. Job opportunities were created for 591 Aboriginal and Torres Strait Islander individuals, including at least 31 who were unemployed for >26 weeks prior to commencing at RI. The RI Work Readiness Program saw participants receive training, mentoring and employment support, and led to participants receiving formal qualifications, including a Certificate II/III in Civil Construction. 12 participants were offered full-time job opportunities following successful completion of the program.

• 25 Aboriginal businesses have directly benefited from the Project’s APiC strategy and investment, enabling their expansion and capacity building.

Spirit Digital, one of the Project’s APiC businesses, said “Our relationship supplying [the Project] with print & design services over the last few years has allowed our business to not only survive through COVID, but thrive. Enabling us to grow our team, employing a print apprentice and an Aboriginal junior design team member, and expand into a larger premises… The impact has been sensational in terms of the growth of the business”– Glen Ella, General Manager, Spirit Group.

ARA Aboriginal Services said “As an Aboriginal business, we are extremely proud to play a significant part in the Project throughout the project we have been able to create many opportunities for our community to come in and learn with some of the best of the business their craft in the tunnelling and infrastructure industry.” – Rohan Tobler Williams, ARA Aboriginal Services.

• The Project and wider construction industry benefits from a more diverse and inclusive workforce and contributing to addressing the wider infrastructure skills shortage. In a recent internal commercial APiC survey, the Project’s staff were asked to review APiC business performance, and the results were overwhelmingly positive. The survey showed 70% of APiC businesses had exceeded performance expectations, and 30% of businesses had met expectations. In the 2022 staff engagement survey, over 89% of employees either ‘agreed’ or ‘strongly agreed’ that the Project’s social responsibility initiatives were important to them.

• The local community will benefit from a greater connection to country, with the future Rozelle parklands providing an enriching community experience through the sharing of knowledge about Aboriginal culture and pre-European settlement history.

What LEGACY and UN SDG CONTRIBUTION was achieved?

JHCPB is pleased to have delivered beneficial social outcomes and left a positive legacy through its APiC program.

An independent Aboriginal audit project review in 2022 said “The approach implemented by JHCPB to Aboriginal participation with this project is an excellent example that could be applied for similarly large construction projects in the future. This includes a committed and positive approach to employment directly or through subcontractors, training, and upskilling.” – Curijo Auditor, 2022

The Project’s APiC legacy aligns with numerous UN Sustainable Development Goals:

SDG 4 (Quality education)

• Adult education.
o The RI Work Readiness Program saw participants receive training, mentoring and employment support, and led to participants receiving formal qualifications, including a Certificate II/III in Civil Construction. Participant feedback shows a highly positive legacy was created:
“I got my qualifications and it allowed me to progress”
“This was finally a chance to earn a good income”
“I’ve been able to learn different aspects of tunnelling, getting more training and workplace skills”
o Staff training. Several hundred RI personnel received unconscious bias and cultural awareness training, giving them a better understanding of Aboriginal cultures and the importance of social inclusion.
• Youth education.
o In 2019 the Project welcomed 25 students from the Aboriginal Australian Engineering School (IAES) for a site tour. The visit broadened students’ understanding of construction and encouraged them to complete high school, study engineering at university and become professional engineers.
o In 2023, through its nominated project charity HMEF, the Project sponsored Mya; a Year 9 Aboriginal and Torres Strait Islander high school student. Mya’s scholarship valuing $20,000 provides her study support, access to a laptop to complete schoolwork, mentorship and school supplies.

SDG 8 (Decent work and economic growth)

• Through targeted employment, Aboriginal communities have had equitable opportunities to participate in the work and economic growth opportunities of the construction industry. Job opportunities were created for 591 Aboriginal and Torres Strait Islander individuals, including at least 31 who were unemployed for >26 weeks prior to commencing at RI. This is reflected in the Project’s above-average Aboriginal workforce representation: 4.32% of all project personnel, and 5.03% of direct JHCPB employees, identify as Aboriginal or Torres Strait Islander (3.4% of NSW’s population currently identify as Aboriginal or Torres Strait Islander – ABS 2022).

SDG 9 (Fostering innovation in industry and infrastructure)

• When the Project first established its APiC commitment of $44.7 million, no other NSW-based construction project had ever made such an ambitious commitment to social inclusion. The Project’s success in achieving over 290% of this commitment has prompted discussions amongst government departments on whether APiC targets can now be raised (Construction Leadership Group Forum December 2021).
• The Project’s innovations in systems and governance have included revolutionising its procurement processes to integrate an Aboriginal business in every tender. This process was embedded into Project management systems, processes and forms, and commercial staff were directly answerable to the Project Director to ensure this process was followed. Other innovations include digitising APiC reporting to streamline the process for JHCPB and subcontractors. Such innovations have been shared to the broader industry through knowledge share events, and have since been adopted on other Sydney-based construction projects, showing a true APiC legacy has been created.

SDG 10 (reducing inequalities)

• The effect of the many APiC initiatives noted above is that the RI has reduced inequalities in access to employment, training and economic opportunities for Aboriginal individuals and businesses. Through its APiC Program, the Project has made a small but meaningful impact in overcoming the wider entrenched disadvantage faced by Aboriginal communities.

 

Investing in Future Female Talent – Social Outcomes

Describe WHAT you have done and HOW you have done it.

In an industry which is known for being traditionally male-dominated, young women face significant barriers to entry into the construction industry due to the lack of examples, networks, support, and diversity. The South Eastern Program Alliance (SEPA) recognises this challenge and has set the objective to encourage and support more female talent into the construction industry. SEPA aims to create an equally balanced representation of both men and women within the industry and foster an inclusive environment.

To attract, retain and develop young women in the construction industry, strategic interventions and long-term investments are essential. Without a targeted approach, some areas will continue to have an inadequate representation of women, especially site-based delivery roles.

SEPA has proactively lead change by developing the “Female Apprenticeship Program” and leveraging alliance partner, Laing O’Rourke’s “Inspiring STEM+ Program” which also incorporates a schools engagement program.

In partnership with Australian Industry Group (AIG), SEPA and AIG provide traineeships for females, offering them the opportunity to obtain a Cert III in Civil Construction. By providing upskilling and reskilling opportunities, SEPA enables women to overcome the challenges of entering the construction industry and build meaningful long-term careers with stability and financial independence. This initiative not only addresses the skill gap but also demonstrates SEPA’s commitment to gender equality.

SEPA, in collaboration with education partner, Melbourne Girls’ College, contributed to the Inspiring STEM+ Program. Launched in 2020, this program aims to broaden student perceptions of the construction industry and showcases the diverse roles and opportunities that exist within it. By exposing young girls to the possibilities in construction, SEPA hopes to inspire them to consider careers in this traditionally male-dominated industry. The STEM program also aligns to SEPA’s commitment to the Level Crossing Removal Project, as it contributes to filling 50 per cent of positions within the Graduate Development Program with women, ensuring a strong talent pipeline in Victoria.

Furthermore, SEPA worked with the Yarra Valley Technical School on a school engagement program, given its close proximity to the Mooroolbark and Manchester Road level crossing removal project. As part of the program, the students developed a 3D model of the project, including painting and assembly of this life-like model. Working with several female engineers on the 3D model project gave the girls exposure and insight into the realities, and possibilities, of working in the construction industry.

SEPA’s initiatives form part of a long-term strategy to challenge industry perceptions and empower diversity. By actively recruiting and investing in female workers, SEPA not only taps into a significantly larger talent pool but also addresses the gender imbalance in the construction industry. When more women succeed and excel in the industry, they become role models and sources of inspiration for future generations, breaking down gender barriers and encouraging more young girls to pursue careers in construction.

What were the OUTCOMES and how were those outcomes shared?

Through our Female Apprenticeship Program, and leveraging Laing O’Rourke’s Inspiring STEM+ Program and Schools Program, we have successfully transformed the landscape of the industry and opened doors of opportunity for women.

The Female Apprenticeship Program has been a game-changer for women in the construction industry. Over the course of two years, eight talented and determined females enrolled in the program, all of whom successfully completed their Certificate III in Civil Construction. As a result, they interviewed for ongoing work in the industry, with over half of them choosing to remain at SEPA.

These exceptional women brought a fresh perspective to SEPA, positively influencing our culture and work ethic. The skills and knowledge they acquired on-site have significantly increased their employability across various construction projects in Victoria. Moreover, their participation has paved the way for a growing pipeline of women in construction, ensuring long-term development opportunities across iconic infrastructure projects.

The outcomes of our Female Apprenticeship Program were widely shared to create broader awareness and support for the initiative. We celebrated their accomplishments within SEPA on International Women’s Day, showcasing the program’s success and inspiring others. Additionally, we shared the outcomes with one of our alliance parent companies, Laing O’Rourke, to share across their national landscape. We presented to the Industry, Capability, and Inclusion JCC, which led to our program informing a pilot program initiated by the Level Crossing Removal Project. This program was recently launched, further expanding the impact of our Female Apprenticeship Program.

The Inspiring STEM+ Program has proven to be a catalyst for engaging girls in science, technology, engineering, and mathematics (STEM) and opening their eyes to the diverse career options within the construction industry. Through two successfully completed programs, we have witnessed a surge in interest, with more girls expressing a desire to participate in future iterations.

This program has broadened the visibility of STEM and construction careers for the next generation. By providing students with opportunities for work experience, internships, and potential enrolment in the Laing O’Rourke Graduate Development Program, there is now a solidified pathway for their continued growth and development. Notably, four out of seventeen program participants have already undertaken valuable work experience placements.

The outcomes have been extensively shared with key stakeholders to ensure the program’s continued success. We presented the results to the Women in Construction network, which comprises all alliance partners and principal contractors in the industry. Moreover, Laing O’Rourke, has been actively receiving interns and graduates from the program, demonstrating the success of the program across the industry.

The Schools Program, in collaboration with Yarra Valley School provided valuable opportunities for young people to learn about careers in construction. From the partnership, SEPA was given the opportunity to participate in a round table discussion focused on discussing diversity and providing equal opportunities.

The outcomes of the Schools Program have been shared through various channels. We spoke about the program during forums held on International Women’s Day, emphasising the program’s impact on empowering young individuals. Additionally, we continue to share our outcomes through the Industry, Capability, and Inclusion JCC, ensuring broad visibility and engagement with alliance partners. Our documentation, which outlines the program’s best practices, is readily available on TeamBinder for other alliances to adopt.

Describe WHO benefited from your initiative, innovation, or approach?

We have successfully increased the representation and participation of women and gender diverse individuals. By breaking down barriers and providing a supportive environment, we’ve encouraged more women to join the industry with the confidence and skills necessary to thrive in construction, contributing to a more diverse and inclusive workforce.

The Inspiring STEM+ Program has played a crucial role in providing students with a solid foundation in science, technology, engineering, and mathematics, essential for the construction industry. Empowering young women, by instilling in them an understanding of the core concepts and developing technical skills that are directly applicable to construction-related tasks. By nurturing their interest in STEM subjects, we’ve opened doors to exciting career opportunities in the industry.

Our initiatives have effectively challenged traditional stereotypes surrounding gender roles in the industry. By actively promoting the inclusion of women, we’ve overcome biases and prejudices, fostering a more equal and respectful work environment for all workers. Contributing to a more diverse, skilled, and inclusive workforce, leading to greater innovation, improved collaboration, and increased opportunities for women and the industry.

Construction projects require effective teamwork and collaboration. A gender diverse workforce brings together different perspectives and experiences, thereby enhancing teamwork and promoting better communication.

The women who participated have received a broad level of support in developing themselves both in their careers and education. We have encouraged them to explore non-traditional pathways, providing mentorship, training, and networking opportunities. As a result, these women have experienced personal growth, achieved career milestones and become role models for the next tranche of women entering the industry.

The school’s program is mutually beneficial, is provides SEPA volunteers an opportunity to engage with young individuals, listen to their aspirations, and gain valuable insights. They can see the value of the role that they play as role models for the next generation of construction workers, resulting in job satisfaction and a sense of pride in what they’re contributing to. Whilst, providing tangible, real life roles and role models for the students to envisage a career in the industry.

SEPA’s active support and promotion of gender diversity in the industry has had a significant impact on the industry’s reputation. By leading by example, we have inspired other organisations to follow suit and prioritise inclusivity. Our initiatives have set a precedent for positive change, encouraging the industry to embrace diversity, foster equal opportunities, and create a more welcoming and progressive industry.

What LEGACY and UN SDG CONTRIBUTION was achieved?

SEPA’s investment in women in the construction industry directly aligns with UNSDG goal 5, as it aims to achieve gender equality and empower all women and girls. Actively engaging girls in STEM education and apprenticeships programs, encourages their participation in traditionally male-dominated fields, and continues to break down barriers and foster inclusivity. Through our programs at SEPA, we have created pathways for young women to pursue careers in construction and engineering, thereby contributing to gender equality and empowerment.

The Inspiring STEM+ program, designed to engage girls in STEM pathways, has already made a significant impact on the lives of the participants and the industry. Over the course of two cohorts, we have successfully delivered a series of modules, including engineering activities, site visits and talks from industry experts. The first cohort has completed the program, and the second cohort is currently underway, with an average of 20 students in each. These students are actively applying for work experience placements, and we anticipate that many of them will continue to work with Laing O’Rourke as undergraduates in the coming years, ensuring a lasting legacy of female representation in the industry.

Additionally, the program has created a platform for collaboration and opened opportunities for mutual benefit among our team, our culture, and our industry brand. By engaging with industry experts and providing students with firsthand experiences, we have fostered a culture of collaboration and knowledge sharing. This collaboration has not only benefited the students but has also enriched our project teams, leading to innovative solutions and improved project outcomes. Moreover, our commitment to promoting gender diversity has enhanced our industry brand, positioning us as a leader in creating inclusivity and diversity in the industry.

The participation of our next generation of construction workers in the Female Apprenticeship program has not only contributed to the successful completion of projects at SEPA, but has also played a significant role in transforming the mindset of our supervisors. The increased interest and support from supervisors and mentors in actively sponsoring and mentoring program participants demonstrate the program’s success in shifting attitudes towards supporting new entrants into the industry. As a result, we now have multiple mentors and sponsors actively engaged in the program, with ongoing expressions of interest to refer individuals to future rounds.

Through our apprenticeship program, participants have been exposed to various aspects of the construction industry, including sustainability, digital engineering, project delivery, and social procurement. This exposure has provided them with a diverse range of skills and pathways into different areas of construction. Onsite training, engagement sessions, and round table discussions with female leaders and stakeholders have further enhanced their skills and knowledge. As a result, participants have not only completed their training ahead of schedule but have also secured permanent roles within the Alliance or expressed a keen interest in remaining in the industry. Their progression into high-risk and technical roles, as well as their identification for future leadership talent programs, highlights the program’s success in building a skilled and diverse workforce now and into the future.

Promoting Indigenous Engagement and Reconciliation at Western Sydney International Airport – Social Outcomes

Describe WHAT you have done and HOW you have done it.

CPB and ACCIONA Joint Venture (CPBACCJV) secured the Bulk Earthworks Contract (BEC) for the Western Sydney International (Nancy-Bird Walton) Airport (WSI), marking it the largest civil earth moving project in Australia. Given its magnitude, CPBACCJV embraced strategies that addressed crucial industry and community concerns, with a particular emphasis on Indigenous engagement and reconciliation.

The WSI site holds immense Aboriginal cultural significance for the Dharug People. Recognising the importance of the landscape, its history, and heritage values, the project sought to preserve and enhance these aspects through collaboration with the First Nations Community.

The project established Reconciliation Action Plan (RAP) as a guiding framework, assisting the team to implement several key initiatives, including:

  1. Employment and Education:

• Indigenous Workforce and Contracts: To bridge the employment gap, strong workforce targets were established and embedded in procurement contracts. Ongoing tracking and reporting of Indigenous workforce participation ensured targets were exceeded. Indigenous-owned and operated businesses were prioritised in procurement processes.
• Indigenous Career Days: The project facilitated numerous career events for young Indigenous Australians, offering mentoring, leadership opportunities and cultural activities. The aim was to support their educational journey and successful transition into further study, training, or meaningful employment.

  1. Cultural Enrichment:

• Archaeological Investigation and Salvage: Prior to commencing major earthworks, an extensive Aboriginal heritage salvage operation was conducted.
• Celebratory Events: The project team celebrated NAIDOC Week, Reconciliation Week, and other significant Aboriginal events, fostering respect for First Nations cultures and histories. Smoking ceremonies and similar events were also held throughout the project’s duration. Events were always interactive to maximise engagement.
• WSI Geoglyph: In collaboration with the local Aboriginal land council, CPBACCJV established a temporary geoglyph as a tribute to National Reconciliation Week and the launch of the WSI RAP. The geoglyph, inspired by artwork from local Indigenous artist Rhonda Sampson, depicted white kangaroo tracks moving forwards and backwards, symbolizing the importance of understanding shared history and to forge a future together.
• Acknowledgment of Country and Cultural Awareness: The project team made authentic and genuine Acknowledgments of Country, conducting cultural awareness sessions to educate staff about the significance of Acknowledgment of Country and Welcome to Country protocols. Audio-visual acknowledgments were incorporated into inductions, meetings, and presentations. Acknowledgment of Country signage, featuring the RAP artwork, was displayed around the CPBACCJV office compound and entrances.
• Cultural Awareness Training: Regular inductions and accredited training sessions aimed to cultivate increased respect and understanding towards First Nations peoples, their culture, history, knowledge, and rights. A yarning circle was established as a safe open space for these discussions.

  1. Collaboration with First Nations People:

• Ongoing consultation with key Aboriginal stakeholders ensured the preservation of significant cultural values on the site. Collaborating with First Nations people is crucial in creating a future site that respected the region’s rich Aboriginal heritage and the findings of the archaeological program.

Through these initiatives, CPBACCJV demonstrated an industry leading commitment to Indigenous engagement, reconciliation, and cultural preservation, setting a positive example within the industry and fostering meaningful relationships with the local community and First Nations peoples.

What were the OUTCOMES and how were those outcomes shared?

The WSI RAP was established to support national reconciliation and address inequality through the project’s organisational structures and diverse spheres of influence. The RAP will have a lasting positive impact on the cultural heritage of the airport site and the stories of the Country, people, and place.

One of the key outcomes of the project’s Indigenous engagement and reconciliation program has been the creation of opportunities for First Nations people and businesses in the Western Sydney community and beyond. This has led to more positive socioeconomic outcomes, particularly in the areas of employment and education.

The project has made significant progress in Indigenous workforce and contracts. 4.7% of the workforce for the BEC package identified as Indigenous, surpassing the national Indigenous population percentage of 3.2%. Moreover, 12.03% of BEC contracts (19 contracts) were awarded to Indigenous businesses, twelve times the national average for Indigenous business participation which is less than 1%.

To inspire and guide First Nations students in their career choices, two Indigenous Career Days were facilitated, showcasing various job opportunities available to individuals with secondary education or specific tertiary qualifications. The events received positive feedback from Indigenous students who expressed their newfound interest and career aspirations.

“First of all, I wasn’t interested in machinery… but now I’m here I wanna be part of this project” Samuel Griffith, Indigenous student.

“You don’t have to get a university degree, you can just go straight into the trades and work your way up through hard work” Genevieve Brodie, Indigenous Student.

Indigenous community leaders such as Dean Widders (an Indigenous former NRL player and coach) were engaged to help facilitate the events to further engage and inspire attending students.

Coverage of these events by 9 News further raised awareness about career possibilities within the construction industry among a wider Indigenous audience.

Cultural enrichment has been a significant focus of the project, with events like NAIDOC Week and Reconciliation Week incorporating First Nations guest speakers, catering with traditional foods and interactive cultural activities. These activities, including dances, smoking ceremonies, artwork, fire making, ochre harvesting and spear throwing, have engaged attendees and fostered a deeper understanding and respect for First Nations culture. The project has shared its approach to celebrating cultural events with other industry projects, encouraging them to enhance their participation in events like NAIDOC Week.

A highlight of the project’s cultural enrichment efforts is the engagement of Rhonda Sampson, a Kamilaroi artist, to create a contemporary Aboriginal artwork for the project. The artwork, which represents the journey of developing Sydney’s new airport and the project’s reconciliation journey, has been incorporated into various mediums such as uniforms, geoglyphs, and signage. This investment in a project-specific Indigenous artwork has strengthened the partnership with the local Indigenous community, promoted respect for Aboriginal culture, and conveyed the message of reconciliation. The geoglyph was featured in a news segment by 9 News, reaching a wider audience.

Archaeological investigation and salvage have played a crucial role in preserving Indigenous culture and heritage. The project conducted a comprehensive archaeological program, resulting in the recovery and analysis of 38,922 artifacts. The program involved 134 Aboriginal field officers representing various stakeholder groups, creating job opportunities while shedding light on the past Aboriginal occupation of the area. The findings provided a greater understanding of the area’s Aboriginal landscape use and its significance as a focal point for cultural exchange and movement over time. These findings have been shared through a salvage and interpretation report, educational tools such as digital displays at the airports experience centre, a showcase of artifacts, community information sessions and internal workshops.

Ongoing consultation and collaboration with First Nations people has lead to the protection and preservation of several culturally significant finds from the archaeological program. This has included protection of culturally significant topsoil, grinding grooves, and a scar tree. Consultation is ongoing to determine the permanent keeping place for the 38,922 artefacts.

In conclusion, through establishing a RAP framework, the project have made significant impacts promoting reconciliation, creating opportunities, and preserving Indigenous culture and heritage. The project’s Indigenous engagement efforts have resulted in positive socioeconomic outcomes, educational initiatives, cultural enrichment activities, and archaeological investigation that has enhanced understanding and appreciation of Aboriginal history and culture across Western Sydney.

Describe WHO benefited from your initiative, innovation, or approach?

Australia’s First Nations people are the primary beneficiaries from the CPBACCJV Indigenous engagement and reconciliation programs. A discussion on each of the key initiatives and how First Nations people and others benefit is described below.

Indigenous Workforce and Contracts: The unemployment rate for Indigenous Australians is 3.8 times the rate for non‑Indigenous Australians (19% compared with 5%, respectively). The project has established Indigenous workforce and subcontract engagement goals to help close this gap:

• Overall workforce who identify as Indigenous on BEC = 4.7%. Whereas the overall population who identify as Indigenous = 3.2%.
• BEC Contracts awarded to Indigenous businesses = 12.03% (19 contracts). Whereas Indigenous business nation wide is less than 1%.

Indigenous Career days: The two Indigenous career events aimed to encourage and inspire approximately 50 First Nations students to find career opportunities that are the right fit for them. A key focus of the event was to showcase a variety of jobs and pathways that are available to those with secondary education and others where specific tertiary education would be required. Showcasing a range of opportunities that can be entered after completing a variety of educational levels assists Aboriginal people set and achieve realistic or aspirational career goals.

Celebratory Events: CPBACCJV celebrated significant Aboriginal events such as NAIDOC Week throughout the life of the project. Celebrating such events helps build wider community respect for First Nations cultures.

WSI Indigenous artwork, geoglyph and signage: Investing in the project specific Indigenous artwork created a positive commercial partnership with a local Indigenous artist. The artwork itself has been used to help celebrate and in turn create respect for Aboriginal culture.

Cultural Awareness training: Cultural learning sessions were rolled out to grow value and respect for First Nations, increase understanding, and provide recognition of the contribution of First Nations peoples and cultures, histories, knowledge and rights.

Archaeological Investigation and Salvage: The archaeological salvage excavation fieldwork was undertaken with registered Aboriginal stakeholders. 134 individual Aboriginal field officers representing the various registered stakeholder groups were involved in the salvage excavation activities. Not only do salvage programs create job opportunities, but they also play a significant role in retaining Indigenous culture and heritage and reveal past communities’ way of life. “I think that’s really important to show not only the younger generations, but also everyone else these tools to get to know a little bit more about us and our culture,” said Aboriginal Field Officer James Davis.

What LEGACY and UN SDG CONTRIBUTION was achieved?

The work of CPBACCJV in the Western Sydney Airport project has left a significant legacy and made contributions to the United Nations Sustainable Development Goals (SDGs), particularly in the areas of Indigenous engagement, reconciliation, and cultural preservation. Here are the key aspects of the legacy and UN SDG contributions:

  1. Indigenous Workforce and Contracts: By establishing strong workforce targets and embedding them in procurement contracts, CPBACCJV has made significant progress in closing the employment gap for Indigenous Australians. This initiative aligns with SDG 8 (Decent Work and Economic Growth) by promoting inclusive employment practices and reducing inequalities in the workforce. The work will leave a legacy in this space through the connections made between the Indigenous Community and greater construction industry.
  2. Indigenous Career Days: The project’s career events for young Indigenous Australians have provided work experience, mentoring, and leadership opportunities. By supporting their educational journey and successful transition into further study, training, or meaningful employment, CPBACCJV has contributed to SDG 4 (Quality Education) by promoting equal access to education and vocational training. This legacy promotes empowerment and equips Indigenous youth with the necessary skills and opportunities to thrive in their educational pursuits and future careers, ultimately creating a more inclusive and equitable society.
  3. Cultural Enrichment: Through various initiatives such as archaeological investigation and salvage, celebratory events, educational cultural activities and the WSI geoglyph, CPBACCJV has fostered a deeper understanding and respect for First Nations cultures and histories. This commitment aligns with SDG 11 (Sustainable Cities and Communities) by promoting inclusive, safe, resilient, and sustainable communities that value cultural heritage.
  4. Collaboration with First Nations People: The ongoing consultation with key Aboriginal stakeholders and collaboration during the project has ensured the preservation of significant cultural values on the airport site. This aligns with SDG 16 (Peace, Justice, and Strong Institutions) by promoting inclusive decision-making processes and fostering partnerships for sustainable development. The legacy of these efforts is a society that values and celebrates the diverse traditions, histories, and contributions of First Nations peoples, ultimately fostering a more harmonious and culturally rich environment.
  5. Reconciliation Action Plan (RAP): WSI’s establishment of a comprehensive RAP demonstrates the project’s commitment and nationwide movement towards national reconciliation and addressing inequality. The 78 deliverables identified for implementation in the RAP aim to have a lasting positive impact on the cultural heritage of the airport site and wider community, contributing to SDG 10 (Reduced Inequalities) by promoting social, economic, and political inclusion.
  6. Positive Socioeconomic Outcomes: The project’s initiatives have created opportunities for First Nations people and businesses, leading to positive socioeconomic outcomes, particularly in the areas of employment and education. This aligns with SDG 1 (No Poverty) and SDG 8 (Decent Work and Economic Growth) by promoting poverty reduction, inclusive economic growth, and sustainable livelihoods.

Overall, the lasting legacy of the CPBACCJV at the WSI project will be one of Indigenous empowerment, cultural preservation, and reconciliation. Its impact will extend beyond the construction phase, leaving a positive and enduring imprint on the local community, the construction industry, and the relationship between Indigenous and non-Indigenous Australians. The efforts align with several UN SDGs, particularly those related to reducing inequalities, promoting inclusive communities, providing quality education, and fostering sustainable economic growth.

Cairns Southern Access Corridor Stage 3: Edmonton to Gordonvale Project – Social Outcomes

Describe WHAT you have done and HOW you have done it.

It is crucial for infrastructure projects to integrate with the local community as this fosters a sense of
cohesion and promotes sustainable development. The project recognised this importance and
adopted a proactive approach to social excellence by integrating with the local community and
identifying opportunities to leave a positive legacy within the region. By engaging with local
stakeholders, the project team identified key issues in the local community where they could
contribute and develop solutions to address these challenges.

In collaboration with the Traditional Owners, namely Gimuy Walubara Yadinji and Dulabed
Malanbarra Yadinji, E2G has identified and protected nine Indigenous memorial sites, a sacred tree,
15 stone artifacts, and three heritage camp sites previously unknown to the local Traditional Owner
groups and enhanced heritage values through various initiatives. These include enabling the future
development of legacy areas, hosting cultural events, infrastructure naming, protecting heritage
trees, and co-designing artwork installations with local Traditional Owners. More than 2653 people
have received cultural heritage inductions from the Traditional Owners educating them on the rich
cultural heritage of the area. The project has also engaged local Indigenous artists and schools in the
development of both its logo and additional artwork incorporated into reward and recognition
prizes to foster interest in the local cultural heritage.

The project supported local businesses, social enterprises, and Indigenous businesses by maximizing
spending through multi-criteria decision making with a 45% non-priced criteria weighting. 79.6% of
the total contract value was spent within the local zone that covered around 125km, and 4.5% with
Indigenous-owned businesses, contributing to the local economy and growth for Indigenous
communities. E2G specifically aimed to upskill smaller operators who may not have been exposed to
a construction project of this scale or complexity.

E2G’s training and upskilling efforts aimed to create sustainable employment by developing both the
project employees and the wider community. The targets for New Entrant Development (137% of
total target for apprentices and trainees) and Workforce Upskilling Development (335% of total
target, total training hours) were exceeded, with 64% of these hours upskilling Aboriginal and Torres
Strait Islander people. The project received the Large Employer of the Year award at the 2023
Queensland Training Awards (FNQ Region).

E2G also partnered with local schools and Gordonvale Clontarf Academy. Site visits, mock interviews,
wellness and positive attitude training and mentorship programs provided students with exposure
to construction sites, workplace health and safety, machinery operation, and potential job
opportunities resulting in several young men being employed on the project. E2G also raised money
to construct a camping trailer for Gordonvale Clontarf Academy, supporting their work in providing
experiences for young Aboriginal and Torres Strait Islander people and developing them for life after
school.

E2G’s approach is evident in its support of the local community, preserving cultural heritage and
collaborating with local traditional owners, schools, and various stakeholders and has created an
environment of pride, charitable giving, and support for educational programs. This comprehensive
approach resulted in meaningful and lasting benefits for all stakeholders involved.

What were the OUTCOMES and how were those outcomes shared?

The E2G project has excelled in supporting local businesses, preserving cultural heritage, training
and upskilling the workforce, rewarding and recognising employees, and working with local schools.
These outcomes have been shared through various channels, such as project open days, displays at
the Babinda Harvest Festival and Gordonvale Sugar Solstice Community Fair, social media posts,
education material in the project visitor centre, and industry and community site tours ensuring
maximum impact and long-lasting benefits for all stakeholders.

The project supported local businesses, social enterprises, and Indigenous businesses by maximizing
local and Indigenous spending through multi-criteria decision making with a 45% non-priced criteria
weighting. Within the local zone, 79.6% of the total contract value was spent and 4.5% of this with
Indigenous-owned businesses, contributing to the local economy and growth for Indigenous
communities.

E2G actively engaged with the Traditional Owners, achieving significant outcomes in preserving and
celebrating cultural heritage. These include:

  1. Identification and preservation of heritage sites ̶ engagement with the Traditional Owners
    identified, protected and preserved nine Indigenous memorial sites, a sacred tree, 15 stone
    artifacts, and three heritage camp sites previously unknown to the local Traditional Owner
    groups. With the support of the Traditional Owners, E2G has preserved all nine sites with
    two relocated to preserve sensitive cultural practices.
  2. Archaeological Discoveries ̶ the project’s archaeological processes with the Traditional
    Owners and Griffith University revealed human remains found on-site were over 600 years
    old, and one of the sites belonged to a Yadinji King. These findings have enriched the
    understanding of the area’s cultural history and deepened the connection between the
    project and the traditional owners.
  3. Legacy Heritage Areas ̶ E2G is currently working with the Traditional Owners and the
    Department of Transport and Main Roads (TMR) to develop legacy heritage areas within
    the project’s footprint, ensuring the long-lasting preservation and recognition of the
    region’s Indigenous heritage.
  4. Cultural Celebrations and Events ̶ the project hosted various ceremonies and events, such
    as a Traditional Smoking Ceremony, Welcome to Country and National Reconciliation Week
    and NAIDOC Week annually, to foster a greater appreciation for the local heritage and to
    share these outcomes with the broader community. E2G has also supported the
    Gordonvale Indigenous Rugby League Carnival two years in a row by providing prize money
    for the successful teams.
  5. Heritage Trees and Infrastructure naming ̶ the project has protected and retained
    heritage trees on the site and named 10 pieces of infrastructure to reflect the local
    identities and rich Indigenous culture. This was achieved through a public submission
    process that provided names and stories, including five in the local Aboriginal dialect
    Yidinji and five acknowledging well-regarded local historic identities.
  6. Artwork and History Storylines ̶ the under construction shared cycleway features artwork
    and history storylines co-designed with the local Traditional Owners. Each artwork piece
    represents a story from the local elders, showcasing a rich heritage and fostering a deeper
    connection with the community.
  7. Cultural Heritage induction ̶ over 2653 people were inducted on site with cultural heritage
    inductions presented by the local Traditional Owners. This induction has provided
    education on the heritage values of the Edmonton and Gordonvale area, promoting greater
    understanding and respect for the region’s Indigenous cultural significance.

Training and upskilling

The project surpassed targeted KPIs for apprentices and traineeships (137% of the Target –
123,452 hours) and Workforce Upskilling Development (335% of the Target – 229,632 hours).
Aboriginal and Torres Strait Islander people comprised 64% of the total workforce skills
development training hours. The project received the Large Employer of the Year award at the 2023 Queensland Training Awards (FNQ Region)

Reward and Recognition

This project collaborated with local Indigenous artists and schools for the development of its
artwork and incorporated these elements into the project’s Reward and Recognition prizes. The
weekly Manager’s Award, Budjial, fosters a sense of pride, and the reward and recognition process
included a project donation to local charities of the winner’s choice.

Working with local schools

The project engaged with local schools, organising site visits, career conversations, mock interviews,
wellness and positive attitude training, and mentorship programs. The project also raised funds to
help buy Gordonvale Clontarf Academy’s camping trailer, contributing to the students’
development and readiness for life after school.

Describe WHO benefited from your initiative, innovation, or approach?

The E2G project has benefited various groups within the local community through its initiatives,
innovations, and approaches. These groups include local businesses, social enterprises, Indigenous
businesses, Traditional Owners of the area, students from local schools, and the project workforce.

By focusing on targeted local community spend, the E2G project has supported local businesses and
Indigenous-owned enterprises. This approach has contributed to the local economy, fostering
economic growth and job opportunities in the region. E2G specifically aimed to upskill smaller
operators who may not have been exposed to construction of this scale or complexity before,
enabling several operators to invest back into their business and create more capability within the
region.

In terms of cultural heritage, the E2G project has collaborated closely with the Traditional Owners,
namely Gimuy Walubara Yadinji and the Dulabed Malanbarra Yadinji. Through this collaboration
the project has identified and preserved an Indigenous site, a sacred tree, artifacts, and
archaeological heritage camp sites previously unknown to the local Traditional Owner groups. The
project is currently working with the Traditional Owners to further develop legacy heritage areas,
enhancing, and preserving the cultural heritage value of the area for future generations.

The E2G project has also placed a strong emphasis on training and upskilling the workforce, with a
focus on developing both project employees and the wider E2G community. This approach has
resulted in new entrant development achieving 137% of the target and workforce upskilling
development achieving 335% of the target. Importantly, 19% of the total workforce identifies as
Aboriginal and Torres Strait Islander people, significantly surpassing the 5% target.

Local schools have benefited from the E2G project’s partnership and commitment to local
education. School site visits provide students with exposure to construction sites, workplace health
and safety, machinery operation, and in several cases employment on the project. The project’s
collaboration with the Gordonvale Clontarf Academy has helped improve education, discipline, life
skills, self- esteem, and employment prospects for young Aboriginal and Torres Strait Islander
people.

The E2G project’s initiatives have made a lasting impact on the local community, benefiting a diverse
range of stakeholder groups, including Indigenous people and the project workforce. Through its
focus on local community spend, cultural heritage preservation, training and upskilling, and
partnerships with local schools, the E2G project has demonstrated excellence in social outcomes,
and contributed to the well-being of the local community.

What LEGACY and UN SDG CONTRIBUTION was achieved?

The E2G project has benefited the local community, leaving a lasting legacy and contributing to the
United Nations Sustainable Development Goals (UN SDGs) through its focus on local community
spend, cultural heritage, training and upskilling, and partnerships with local schools.

SDG 4 ̶ Quality education
The E2G project has partnered with local schools, such as Bentley Park College (BPC) and Djarragun
College, to provide students with exposure to construction sites, workplace health and safety,
machinery operation, and potential job opportunities. In collaboration with BPC, the project hosted
a site visit for Year 11 building and construction students in 2022 with the site visit so successful
another is being looked at for 2023. The project also supported the Gordonvale Clontarf Academy,
an organisation aimed at improving the lives of young Aboriginal and Torres Strait Islander men by
leading career conversations, mentoring students, conducting mock interviews, wellness training, and
raising $4500 to construct a camping trailer to support their education program.

SDG 8 ̶ Decent work and economic growth
The E2G project prioritized local and Indigenous community spend, with 79.6% of the total contract
value spent within the local zone covering around 125km and 4.5% of total contract value spent on
Indigenous-owned businesses. By focusing on training and upskilling both project employees and the
wider e2g community, the project exceeded its targets for new entrant development (137%) and
workforce upskilling development (335%). additionally, 19% of the total workforce identifies as
Aboriginal and Torres Strait Islander people, surpassing the 5% target.

SDG 11 ̶ Sustainable cities and communities
The E2G project has collaborated closely with Traditional Owners of the area, such as Gimuy
Walubara Yadinji, Dulabed Malanbarra Yadinji, and Wanyurr-Majay Yidinji, to foster strong working
relationships and protect cultural heritage. The project identified and preserved nine Indigenous
site, a sacred tree, 15 stone artifacts, and three heritage camp sites previously unknown to the
local Traditional Owner groups. The project also supported the development of two future
memorial sites located at Stoney Creek and Wrights Creek.

During the COVID-19 pandemic, the project team took extra precautions to facilitate essential
meetings with elders, ensuring the planning for the exhumation of ancestral remains at Stoney
Creek could continue safely. This included hosting socially distanced meetings with individual
workstations, sanitizing measures, and providing masks.

The E2G project has integrated cultural heritage into various aspects of its delivery, such as hosting
traditional smoking ceremonies, celebrating events like National Reconciliation Week and NAIDOC
Week, and protecting heritage trees. The project has also named delivered infrastructure to reflect
the local Edmonton and Gordonvale areas rich Indigenous culture and involved local traditional
owners in the co-design of artwork installations along the active transport shared paths.

The project’s reward and recognition process is culturally sensitive, engaging local artists and
incorporating artwork that represents the local community. The E2G turtle logo, created by a 9-
year-old student from Djarragun College, is the project logo and is the foundation of the weekly
Manager’s Award, while donations from the project are made to local charities on behalf of the
winners.

The E2G project has made a significant contribution to the local community by supporting local
businesses, preserving cultural heritage, and fostering long-lasting relationships with Traditional
Owners. Through its focus on training and upskilling, the project has promoted economic growth and
increased employment opportunities for the community. These initiatives have had a measurable
and enduring impact on the local community, specific stakeholder groups, Indigenous people, and
the project workforce, demonstrating excellence in social outcomes and aligning with the United
Nations Sustainable Development Goals.

North East Link Program – Social Outcomes

Describe WHAT you have done and HOW you have done it.

The North East Link Program (NELP) has adopted a comprehensive approach to incentivise and drive positive social outcomes. This submission describes two initiatives that have promoted excellence in social outcomes, i) the Wurundjeri Partnership, ii) and ii) the North East Community Fund.

i) Wurundjeri Woi-wurrung Partnership

In 2018, for the first time, in recognition of their inherent custodianship of Wurundjeri Country, Wurundjeri Woi-wurrung Cultural Heritage Aboriginal Corporation was been invited to participate directly with the Victorian Government on what will be the largest road infrastructure project in Victoria’s history and the largest ever undertaken on Wurundjeri Country.

NELP has implemented a program-wide design philosophy and approach that seeks to recognise, protect and promote indigenous cultural heritage values. To achieve this, the project has engaged in a multi layered partnership approach with the Wurundjeri Woi-wurrung Cultural Heritage Aboriginal Corporation (the Wurundjeri Woi-wurrung) which:
• Facilitates active participation in the development and planning of the project
• Enables Wurundjeri to have an informed voice when providing comment on parts of the project
• Represents the interests of the Wurundjeri Woi-wurrung as the Traditional Owners of the land
• Supports the protection and enhancement of Wurundjeri traditional knowledge and values

The collaborative process and involvement of the Wurundjeri Woi-wurrung has created the opportunity to meaningfully contribute to the project’s Environment Effects Statement, Urban Design Strategy, Cultural Heritage Management Plan, and cultural values mapping exercises. Indigenous design themes developed and being implemented with Wurundjeri Elders have formed the basis of the overall design vision for the project.

ii) North East Community Fund
The North East Community Fund is a $10 million grants and partnership program providing funding to improve community connectedness and cohesiveness during construction and operation of NELP. It also seeks to enhance community participation and access to local programs and services.

Funding is available to local not-for-profit organisations and community groups to support, grow and enhance communities in Melbourne’s northern and eastern suburbs.

The fund will be available throughout the construction of North East Link until project completion and the program will prioritise its support to those most impacted.

What were the OUTCOMES and how were those outcomes shared?

i) Wurundjeri Woi-wurrung Partnership

The outcomes of collaborating with the Wurundjeri are captured and shared in various planning and approval documents such as the NELP Urban Design Strategy, Cultural Heritage Management Plan, Environmental Effects Statement, Cultural Values Assessment, Wurundjeri Themes, and Aboriginal Cultural Heritage Report.

Wurundjeri have worked in collaboration with NELP on the development of its Urban Design Strategy (UDS) and on the identification of cultural themes which will be ‘brought to life’ through the various stages of the project. This represents an exciting opportunity to share precious Wurundjeri knowledge and culture and to allow shared histories to be told through design. Structurally embedding recognised Traditional Owners in both the governance and lifecycle of projects supports two-way learning and is delivering richer outcomes for partners and the broader community.

During the engagement process with the Wurundjeri, fifteen cultural themes were identified, some of these included:
• Art and interpretation
• Ceremony
• Story telling
• Indigenous architecture
• Country and natural resources

With the support of an indigenous architect to help translate Traditional Owner characteristics language, history and identified themes into project design.

These include:
• Project designs include a newly developed Cultural Landscape Precinct which will embed indigenous authenticity into the design and re-naturalise the previously degraded landscape. These new wetlands with paths and trails along the Yarra River (Birrarung) in Bulleen will re-establish a significant cultural landscape for the Wurundjeri Woi wurrung people and create an indigenous knowledge sharing precinct for Melbourne (see figure B below).
• Ventilation structures at Simpson Barracks (figure C) and the Yarra Link green bridge in Bulleen have taken inspiration from the fluid forms of Wurundjeri Woi-wurrung eel traps.
• Traditional Owners were also engaged throughout the design and construction of Bulleen Park and Ride. Opened in April 2023, Bulleen Park and Ride incorporates local indigenous plants along its green roof to better blend in with the existing landscape (figure D).

ii) Community fund
In 2022, a total of 52 projects were awarded more than $1.8 million in grants for projects to support the local community as part of the inaugural round of the North East Community Fund. Recipients included Watsonia Tennis Club to support accessibility upgrades (see figure E), Yarraleen Preschool in Bulleen for native garden planting, Banyule Toy Library in Rosanna, and funding to numerous sports clubs and schools for various projects including tree planting, supporting school fetes and new sports equipment and uniforms.

In addition to the community fund, twenty schools, kindergartens and early learning centres closest to tunnelling works were also gifted vouchers to support more green spaces. As part of the Greener North East program, Yarra View and Bushland Flora Nursery provided the vouchers for trees, plants and supplies. The nursery is Australia’s leading social enterprise nursery, employing 135 staff, including 85 adults living with a disability.

Describe WHO benefited from your initiative, innovation, or approach?

i) Wurundjeri Woi-wurrung Partnership
The project’s Traditional Owners, the Wurundjeri, and the NELP project team both benefitted from partnering with each other during project design phase and developing NELP strategies and processes. As the NEL project will stretch over and beneath Wurundjeri Country, and will nilim nugal-nganjinu bik (significantly impact Country), this partnership ensured a respectful and genuine process was adopted to embed indigenous knowledge and values into the project.

The partnership also fostered better relationships between indigenous groups, state agencies and construction partners. Stronger relationships between these groups will encourage positive Traditional Owner participation and contribution on future infrastructure projects.

Through the use of indigenous planting, signage and markers, as well as asset design and shape, NELP will enhance Traditional Owner benefits, as well as enhancing the project’s social and cultural resilience through carrying forward the wisdom and traditions of indigenous people.

ii) Community Fund
The Community Fund has already benefited numerous local community members spanning school children to sports players, through provision of funding to not-for-profits and community organisations near North East Link construction. The North East Community Fund allows organisations to focus on delivering valued services to community members. Without the support from the North East Community Fund, many of the initiatives and projects underway would have gone unfunded, and the many social benefits unfulfilled. Figure G shows Yarraleen preschool students exploring their new nursery.

What LEGACY and UN SDG CONTRIBUTION was achieved?

NELP seeks to create a lasting legacy for both transport users and people who live and work in the north-east. This legacy will be realised through the construction and operation of North East Link where actions are already being taken now to minimise disruptions and create lasting social value to Traditional Owners and the north east community.

With an operational life of 100 years, the decisions made during the design and planning phases of North East Link will influence not only the completed project but will also help shape Melbourne’s ongoing understanding and integration of indigenous values and knowledge into contemporary culture. The project’s partnership with the Wurundjeri has seen the intrinsic connection between land and indigenous people acknowledged and implemented in design and planning, and in final project delivery via the Bulleen Park and Ride completed in 2023.

The NEL Community Fund will provide a lasting legacy to in-need community groups through the provision of ongoing social outcomes; such as accessibility enhancements, provision of green spaces, as well as building social connections and physical health benefits through better access to sport and recreation activities.

The UN Sustainable Development Goals (SDG) were developed in recognition that the elements underpinning sustainable development and functioning societies are all interlinked, with the 17 SDGs serving as a blueprint for countries to work towards. The discussed NEL initiatives proudly align to the following SDGs:

o SDG 10 – Reduced inequality
ii) The Community Fund is helping to reduce inequality by providing support to not-for-profit organisations who assist vulnerable or disadvantaged groups, including people with a disability and from lower socio-economic backgrounds.

o SDG 8 – Decent work and economic growth
i) The partnership with the Wurundjeri called upon the services of the Corporation to participate and be involved in project planning and design which fosters inclusion and economic growth for indigenous services and skills.

o SDG 11 – Sustainable Cities and Communities
i) The partnership with the Wurundjeri supports the SDG sub-target 11.4 to “strengthen efforts to protect and safeguard the world’s cultural and natural heritage”.
ii) Sustainable cities and communities are underpinned by strong social cohesion and resilience, where all members of society can feel valued and participate in day-to-day activities. The North East Community Fund provides important social outcomes and expands the ability of disadvantaged and underprivileged groups to participate and feel valued in society, helping to build social cohesion and resilience in our city and local communities.

Western Harbour Tunnel and Sydney Harbour Tunnel Asset Manager Model – Governance Outcomes

Describe WHAT you have done and HOW you have done it.

In 2022, Transport for New South Wales (TfNSW) implemented the Asset Manager model for delivery of the Western Harbour Tunnel and Sydney Harbour Tunnel, pioneering a unique approach to infrastructure procurement. The Asset Manager model, the first of its kind, leverages the expertise and resources of the asset owner, design and construction contractor, and asset manager to achieve improved sustainability and whole-of-life outcomes, underpinned with an Infrastructure Sustainability rating.

The key features of this model include the early procurement of the Asset Manager, who contributes their expertise into the design, procurement, and construction phases. This ensures that whole-of-life considerations are incorporated from the beginning, leading to resource savings, knowledge sharing, and optimised performance.

TfNSW recognised the importance of whole-of-life solutions for the long-term performance of the Western Harbour Tunnel. They sought an Asset Manager organisation with demonstrated expertise in tunnel operations, maintenance, and lifecycle management. By incorporating the Asset Manager’s input early in the project, TfNSW ensured that their recommendations were appropriately incorporated when the cost and ease of change were still low.

To achieve early input, the Asset Manager needed to be involved in conjunction with the design and construction procurement. TfNSW considered various models such as DCOM, PPP, and the Asset Manager model. They recognised that the independence of the Asset Manager was crucial for obtaining the best whole-of-life advice. Consortia often have obligations that prioritise their own interests, which may not align with optimising whole-of-life outcomes. By pursuing the Asset Manager model, TfNSW could select the best Asset Manager based on merit alone.

TfNSW also aimed to attract greater investment in asset management capabilities to Australia. They were concerned about the skills and capacity available in the market and wanted to retain the knowledge of the incumbent staff on Sydney Harbour Tunnel. The Asset Manager model addressed these concerns and provided a framework to encourage investment in asset management and sustainability capabilities over the long-term.

Significant work was undertaken to develop the business case, service delivery model, commercial model, contract model, and contract administration tools necessary to implement the Asset Manager model. TfNSW collaborated with a range of advisors, led by CBS Group. The advisors included Infrastructure Advisory Group, Ashurst, Firecone, and CICA, who provided technical specification, market advisory, project management, transition management support services, commercial advisory, contract administration tools, and lifecycle modelling toolset.

The client representatives for this nomination are John Hardwick, Executive Director, Transport for New South Wales; Peter Murphy, Commercial Lead, Transport for New South Wales and Jeff Dusting, Principal Advisor, CBS Group.

What were the OUTCOMES and how were those outcomes shared?

The implementation of the Asset Manager model for the Western Harbour Tunnel project has yielded several outcomes that the potential to transform the way projects are procured in the future. These outcomes encompass various aspects such as optimised performance, reduced risk, improved customer outcomes, and enhanced sustainability. The community stands to gain significant advantages from these outcomes.

The outcomes of the Asset Manager model included:

  1. Optimised Performance: By incorporating whole-of-life considerations from the beginning, the Asset Manager model achieves improved performance outcomes for the Western Harbour Tunnel. The expertise and knowledge of the Asset Manager contributes to better design, procurement, and construction decisions, leading to a more efficient and reliable infrastructure asset.

The public will benefit from E, S and G outcomes, with reduced travel times (and lower customer emissions), improved journey experiences, and increased accessibility. With optimised performance, the tunnel will be better equipped to handle the growing transportation demands of the community, ensuring smoother and more reliable connections between different areas. This contributes to a more connected and accessible community, facilitating economic growth, social interactions, and overall quality of life.

  1. Reduced Risk: The early involvement of the Asset Manager helps to identify and mitigate risks throughout the project lifecycle. By considering the long-term implications of design and construction decisions, potential risks are addressed proactively, minimising the likelihood of disruptions and costly remedial actions in the future.

The community will benefit from increased safety and reliability. The Asset Manager model’s risk mitigation efforts minimise the chances of incidents or unexpected failures, ensuring a safer transportation environment for users. This is especially crucial for a major infrastructure asset like the Western Harbour Tunnel, as it serves as a vital link for commuters and freight transportation. Reduced risk leads to increased confidence in the system, attracting more users and contributing to the overall well-being of the community.

  1. Improved Customer Outcomes: The Asset Manager model prioritised customer-centric solutions. By considering the entire lifecycle of the asset, including operation, maintenance, energy consumptions/emissions and user experience, the model ensured that the needs and expectations of the customers were met effectively. This resulted in enhanced safety, convenience, and overall satisfaction for the users of the Western Harbour Tunnel and Sydney Harbour Tunnel.

The community will benefit from enhanced convenience, comfort, and satisfaction. The Asset Manager model focuses on factors such as user safety, accessibility, and service reliability. By incorporating these considerations into the design and operation of the tunnel, the model aims to provide an improved journey experience for commuters. This includes factors like well-maintained facilities, effective signage, efficient traffic management, and user-friendly interfaces. The improved customer outcomes contribute to a more positive and seamless travel experience, enhancing the overall liveability of the community.

  1. Enhanced Sustainability and Resilience: Incorporating whole-of-life thinking into the project enables TfNSW to address sustainability and resilience challenges. The Asset Manager model facilitates the integration of sustainable practices, such as energy-efficient operations, eco-friendly materials, and proactive maintenance strategies. This approach ensured the long-term viability of the asset while minimising environmental impact.

The shared benefits from reduced environmental impact and increased resilience. Sustainable practices employed in the Asset Manager model lead to lower energy consumption, decreased carbon emissions, and minimised resource waste. This contributes to mitigating climate change and improving air quality, benefiting the overall well-being of the community. Additionally, the emphasis on resilience better prepares the tunnel to withstand environmental challenges such as extreme weather events, ensuring uninterrupted transportation services for the community even in adverse conditions.

All outcomes will be quantified and independently verified via the IS for Operations rating. An IS for Operations score of 50 is being targeted within the first three years, with progressively increasing performance to a score of 75+ by 2032, which should deliver the community some of the best performing infrastructure in Australia.

Describe WHO benefited from your initiative, innovation, or approach?

The implementation of the Asset Manager model by TfNSW resulted in benefits for various stakeholders involved in the Western Harbour Tunnel and Sydney Harbour Tunnel:

  1. TfNSW and Government: TfNSW, as the asset owner, and the government benefited from the Asset Manager model through improved whole-of-life outcomes for the Western Harbour Tunnel. The model provided a framework for better decision-making, risk management, and cost optimisation. By incorporating asset management principles and expertise early in the project, TfNSW achieved enhanced performance, reduced long-term costs, and increased infrastructure resilience.
  2. Design and Construction Contractors: The Asset Manager model enables design and construction contractors to collaborate effectively with the Asset Manager and incorporate their whole-of-life input. This collaboration ensures that the contractors’ designs and solutions align with long-term asset management goals. Contractors benefit from the knowledge sharing, cost savings, and reduced risk associated with the early involvement of the Asset Manager.
  3. Asset Manager Organisation: The Asset Manager involved in the project benefits from the opportunity to contribute their expertise and influence the design and construction phases. Their early involvement allowed them to shape the project in a way that maximised whole-of-life outcomes and optimised the asset’s performance. The model provided a platform for the Asset Manager to showcase their capabilities and demonstrate the value of their services, whilst reducing risk and environmental impact from the ongoing operations and maintenance.
  4. Users and Community: The ultimate beneficiaries of the Asset Manager model are the users of the Western Harbour Tunnel and the broader community. The model ensured improved customer outcomes, including enhanced safety, reliability, and convenience of transportation. By incorporating sustainable practices, the model also contributed to a more environmentally friendly infrastructure asset, benefiting the community at large.
  5. Industry and Knowledge Sharing: The Asset Manager model serves as a pioneering example for the infrastructure and asset management industries. By sharing the outcomes and lessons learned, the model contributes to the advancement of best practices in asset management, encouraging industry-wide improvements in project procurement and long-term performance optimisation.

The implementation of the Asset Manager model delivers benefits to TfNSW, government agencies, contractors, the Asset Manager organisation, users of the infrastructure, the broader community, and the industry as a whole. The model’s collaborative and whole-of-life approach ensured that multiple stakeholders reaped the advantages of improved governance outcomes and sustainable infrastructure development.

What LEGACY and UN SDG CONTRIBUTION was achieved?

The implementation of the Asset Manager model by TfNSW will leave a lasting legacy and made a significant contribution to the United Nations Sustainable Development Goals (SDGs). The model’s unique approach and emphasis on whole-of-life outcomes have positively impacted several SDGs, promoting sustainable infrastructure development, responsible consumption and production, and industry innovation.

Legacy:

  1. Transforming Procurement: The Asset Manager model has established a benchmark for the procurement of major infrastructure projects. Its successful implementation demonstrates to industry the importance of whole-of-life considerations in the delivery of infrastructure, as well as the effectiveness of integrating sustainability practices with asset management. The legacy of the model lies in its potential to revolutionise procurement practices, encouraging other organisations to adopt similar approaches and achieve improved governance outcomes.
  2. Industry Collaboration (SDG 17): The Asset Manager model promotes collaboration, cooperation, and partnership among all stakeholders involved in the Western Harbour Tunnel and Sydney Harbour Tunnel project. This legacy of collaboration has the potential to transform the industry’s approach to infrastructure development. By fostering a culture of shared knowledge, expertise, and responsibilities, the model encourages collective efforts towards achieving sustainable and resilient infrastructure assets.

UN SDG Contribution:

  1. Sustainable Infrastructure (SDG 9): The Asset Manager model directly contributes to SDG 9, which focuses on building resilient infrastructure, promoting inclusive and sustainable industrialisation, and fostering innovation. By incorporating whole-of-life considerations and sustainable practices, the model ensures the development of infrastructure assets that are economically viable, environmentally friendly, and socially inclusive.
  2. Responsible Consumption and Production (SDG 12): The Asset Manager model aligns with SDG 12 by promoting responsible consumption and production practices. Through early involvement and whole-of-life thinking, the model facilitates the optimisation of resources, reduction of waste, and efficient use of materials throughout the lifecycle of the infrastructure asset. This approach contributes to sustainable consumption and production patterns.
  3. Industry Innovation and Infrastructure (SDG 9): The Asset Manager model encourages innovation in the infrastructure sector by challenging traditional procurement models and introducing a novel approach. Its emphasis on collaboration, early involvement, and asset management principles fosters innovation in design, construction, and asset performance optimisation. The model promotes industry-wide advancements in infrastructure development and governance outcomes.
  4. Sustainable Cities and Communities (SDG 11): The Asset Manager model indirectly contributes to SDG 11 by enhancing the quality, safety, and resilience of urban infrastructure. By prioritising customer outcomes, incorporating sustainable practices, and minimising risks, the model ensures the provision of efficient and reliable transportation infrastructure. This contributes to creating sustainable and inclusive cities and communities.
  5. Climate Action (SDG 13): The Asset Manager model aligns with SDG 13 by considering climate change mitigation and adaptation in infrastructure development. By incorporating sustainability and resilience principles, the model contributes to reducing the environmental impact of transportation infrastructure. It encourages the adoption of eco-friendly technologies, energy-efficient operations, and climate-resilient design strategies. Importantly, the Asset Manager retains responsibility for electricity volume and incentivised to drive down consumption and emissions.

The legacy of the Asset Manager model lies in its potential to transform procurement practices and promote sustainable infrastructure development. By aligning with multiple SDGs, the model contributes to the broader global agenda of achieving a more sustainable and resilient future. TfNSW’s pioneering approach sets an example for other organisations and reinforces the importance of considering whole-of-life outcomes, collaboration, and innovation in governance and infrastructure projects.